Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

MARISKALEE Homewood

Blaxland,NSW

Summary

My six and half years in Corrections has equipped me with a deep understanding of the importance of rehabilitation and reintegration. I am committed to working with inmates to address their criminogenic needs, identify their strengths, and support their positive development. I am driven by the belief that every individual has the potential for change and that, through effective interventions, we can help offenders transform their lives and become productive members of society.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Case Planner/Welfare Officer.

MTC Corrections
11.2021 - Current
  • Case Plan development in collaboration with offender
  • Utilise appropriate assessment tools to gauge offenders needs, PARRCC2 assessment, ASSIST, MSOG and AUDITS.
  • Assess Risks, Needs and Responsivity, then refer to most appropriate interventions and supports.
  • Motivate offender to engage with criminogenic programs, courses and other pathways.
  • Facilitate Inmate Induction and Orientation
  • Partake in RIT meetings with inmate.
  • Pre-release interviews.
  • Look after welfare needs of approximately 90 inmates which may include completing welfare checks, welfare phone calls, Social Housing, CCAP forms, Centrelink phone calls, put inmates in contact with external agencies and following up on other referrals as needed.
  • Reporting using various tools, such as OIMS, EDRMS, on Purposeful Activity and KPI22.
  • Acting up as Team Leader: being responsible for Inmate Support email, responding to emails, delegating work load, preparation of monthly Case Plan allocations, Organising Pre-Release and Centrelink list.
  • Member of WHS Team.

Correctional Officer/ AVL Officer

GEO/MTC-Broadspectrum.
03.2018 - 11.2021
  • Looking after safety and security of Correctional Centre, Inmates, visitors, non-custodial staff, and members of the community
  • Inmate supervision which includes monitoring, gathering intelligence, and looking after physical and mental wellbeing of inmates
  • Refer inmates to appropriate supports for example Doctors, Programs, Chaplains, and Psychologists
  • Administrative tasks, completing reports, record keeping on OIMS, logbooks and Security Registers
  • Communicating with Stakeholders like Barristers, Court Officers and other professional
  • Follow Correctional Centre Policies and Procedures.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Driver Trainer

Learn to Drive Training
05.2008 - 04.2018
  • Provide precise driving instruction with structured lesson plans
  • Develop specialised plans for students with special needs
  • Plan test routes for Senior Driving Tests
  • Assessment of Old Age Drivers
  • Maintain accurate records
  • Concise communication between students, parents, and RMS
  • Coaching groups of students for Safer Driver Course.
  • Developed and implemented training materials and course updates.

Concierge

Westfield Penrith
06.2007 - 12.2010
  • Provide details and information on Centre activities and other information
  • Assist with Marketing and preparation of events
  • Cash and Credit Card management
  • Management of customer complaints and enquires
  • Booking Transport.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Clothing Sales Assistant

Fashion Warehouse
08.2004 - 06.2006
  • Open and close of shifts, Cash, and credit card management
  • Assisting customers, dealing with queries and complaints
  • Placing stock orders, receiving orders, and restocking shop
  • Dressing displays
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Assistant to Manager

GC Advertising/Eighth Avenue Marketing
01.1998 - 10.2003
  • Planning meetings and presentations
  • Administrative tasks such as scheduling appointments, emailing clients, banking, and other general office duties
  • Oversee print designs.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Proofread and edited documents for accuracy and grammar.

Skills

  • Ability to see people objectively
  • Active listener
  • Strong Interpersonal Skills
  • Emotional Intelligence
  • Time Management Skills
  • Problem Solving
  • Culturally Sensitive
  • Self Motivation
  • Organisational Skills
  • Adaptability and Flexibility

Certification

  • 07/2024, PARRCC3 Training - Corrective Services.
  • 04/2024, MARI - Corrective Services.
  • 11/2023, Plan and Conduct Group Activities - Corrective Services.
  • 08/2023, EQUIPS - Corrective services.
  • 03/2023, Trauma Informed Practice in Custodial Contex -Corrective Services.
  • 11/2022, Reception, screening, induction and orientation - corrective services.
  • 06/2022, Free your mind facilitator (criminogenic equivalent) - MTC
  • 06/2022, Mental health first aid - Mental Health first aid Australia.
  • 02/2022, Accidental counsellor - LIFELINE macarthur.
  • 03/2019, Certificate III Correctional practice - GEO.
  • 2017, Certificate in old age assessing - RMS
  • 2016, Certificate in safer driver coaching - RMS certified
  • 2014, Certificate IV life coaching - h & h College.
  • 2008, Certificate IV Driving Instructing - Trent.
  • 1995 Certificate III, Bookkeeping - TAFE.
  • 1988 Higher School Certificate - Wingham High School.

References

  • James Kyle, Community Corrections Officer, james.kyle@justice.nsw.gov.au Ph:0438 857 901
  • Malkiat Gill, AVL Supervisor, malkiatkaur.gill@mtcbroadspectrum.com Ph: 0413 551 618
  • Isabella Mendez, SAPO Long Bay Hospital. Ph: 0411351196

Timeline

Case Planner/Welfare Officer.

MTC Corrections
11.2021 - Current

Correctional Officer/ AVL Officer

GEO/MTC-Broadspectrum.
03.2018 - 11.2021

Driver Trainer

Learn to Drive Training
05.2008 - 04.2018

Concierge

Westfield Penrith
06.2007 - 12.2010

Clothing Sales Assistant

Fashion Warehouse
08.2004 - 06.2006

Assistant to Manager

GC Advertising/Eighth Avenue Marketing
01.1998 - 10.2003

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MARISKALEE Homewood