Summary
Overview
Work History
Education
Skills
Voluntary Roles
Professional Highlights
References
Hobbies and Interests
Timeline
Generic
Marissa Hankinson

Marissa Hankinson

Adelaide,SA

Summary

Outcome-driven and ambitious professional with extensive sales and marketing experience, financial acumen, and performance management skills. Proven ability to manage teams across various service departments, drive results, and build strong relationships with key stakeholders.

Overview

35
35
years of professional experience

Work History

Chief Operating Officer

Master Builders SA
10.2020 - Current
  • Led the organization to its highest membership numbers since 1884, with a 85% increase in trade apprentices being employed by Master Builders SA over the past 3 years (from 97 to 180), training revenue increased to same levels when we were an RTO, successful project manage the Building Excellence Awards and event program at Master Builders SA

Business Development Director

Master Builders SA
11.2018 - 10.2020
  • Expanded role to manage service delivery departments, including Marketing, Apprentices, Training, WHS, and Development & Technical services

Membership Manager

Master Builders SA
07.2017 - 11.2018
  • Transformed membership model, doubling fees and introducing an all-inclusive service

Member Service Advisor

Master Builders SA
05.2015 - 07.2017
  • Managed and grew a defined account base, supporting members and identifying business solutions

Director Consultant

BNI South Australia
12.2012 - 05.2015
  • Grew membership from 82 to over 250, managing 5 networking groups and supporting business owners and sales personnel

Owner

Third Marketing UK Ltd
09.2008 - 09.2012
  • Advised small to medium-sized companies on marketing and advertising needs, developing strategic marketing plans and executing campaigns

Marketing & Centre Manager

The Relationships Centre
09.2003 - 08.2008
  • Collaborated with the Managing Director to develop business plans and operational strategies, driving growth and innovation

Marketing Manager

Atos Origin UK Ltd
10.2000 - 07.2003
  • Worked closely with the Marketing Director and Service Delivery Managers to craft value propositions and marketing campaigns for IT Services, including ERP software solutions

Marketing Executive

Atos Origin UK Ltd
02.1996 - 10.2000
  • Provided day-to-day support to the Marketing Director, implementing marketing plans and managing integrated marketing campaigns

Project Team Member

ICI TASC
09.1994 - 02.1996
  • Contributed to a high-profile project team responsible for outsourcing ICI TASC to Atos Origin in a £80m+ deal

Marketing Executive

ICI TASC
09.1989 - 09.1994
  • Played a key role in transforming ICI TASC from a non-profit organisation to a profitable business

Education

Executive Leadership -

Women Leadership Australia
Monash University

Certificate IV in Training & Assessment -

ASC Training

CIM Diploma: Planning & Control, Analysis & Decision -

Cranfield University

CIM Diploma: International Marketing; Strategic Marketing Operations -

Cranfield University

CIV in Wedding Celebrancy
ROSE Training
07.2024

Skills

  • Operations Management
  • Cross-Functional Teamwork
  • Strategic Planning
  • Process Improvement

Voluntary Roles

Kids Leader, Port Life Church

Special Constable, Cheshire Constabulary, 1994 to 1999

Professional Highlights

  • Project manage the Building Excellence Awards for last five years, highest number of award entrants in 2024 with planned event in August 2024, 2023 saw highest number of attendees in event history.
  • Secured tender to provide Building Supervisor Registration Service from Attorney-General's Dept until July 2028
  • Secured state funding for Born to Build programme until July 2027
  • Grew membership from 82 to over 250 for BNI South Australia managing 5 networking groups over a three year period.
  • Script advisor for Hollyoaks TV show in UK to ensure issues around domestic abuse was handled sensitively and correctly.
  • Launched Loves Me, Loves Me Not campaign in Warrington, Cheshire to raise awareness of domestic violence.
  • Secured funding from Home Office in the UK to run the pilot of Domestic Violence Courts across three jurisdications, Halton, Warrington & St. Helens
  • Secured funding from Children in Need to develop resource packs within schools that addressed the different behaviours of children who experience domestic abuse
  • Talk dont Walk project that worked closely with Cheshire Constabulary to address Missing From Home with intervention strategies

References

  • Ian Markos, ex-CEO of Master Builders SA, 0458062404
  • Simon Derrick-Roberts, Executive Director of BNI Adelaide CBD, 0433064380
  • Richard Bryant, ex-CEO , Metricon Homes, 0402439088

Hobbies and Interests

  • Gym
  • Podcasts
  • Leadership
  • Networking
  • Property Development

Timeline

Chief Operating Officer

Master Builders SA
10.2020 - Current

Business Development Director

Master Builders SA
11.2018 - 10.2020

Membership Manager

Master Builders SA
07.2017 - 11.2018

Member Service Advisor

Master Builders SA
05.2015 - 07.2017

Director Consultant

BNI South Australia
12.2012 - 05.2015

Owner

Third Marketing UK Ltd
09.2008 - 09.2012

Marketing & Centre Manager

The Relationships Centre
09.2003 - 08.2008

Marketing Manager

Atos Origin UK Ltd
10.2000 - 07.2003

Marketing Executive

Atos Origin UK Ltd
02.1996 - 10.2000

Project Team Member

ICI TASC
09.1994 - 02.1996

Marketing Executive

ICI TASC
09.1989 - 09.1994

Executive Leadership -

Women Leadership Australia

Certificate IV in Training & Assessment -

ASC Training

CIM Diploma: Planning & Control, Analysis & Decision -

Cranfield University

CIM Diploma: International Marketing; Strategic Marketing Operations -

Cranfield University

CIV in Wedding Celebrancy
Marissa Hankinson