Marissa Latham
Springsure,QLD
Summary
Knowledgeable with robust background in managing front-desk operations and administrative tasks. Proven track record of streamlining appointment scheduling and enhancing customer satisfaction. Demonstrated skills in multitasking and effective communication.
I am a hardworking and determined customer service representative, ready to take on and learn new skills required to fulfill this job. I aim to prove my skills to effectively fill the role in your company.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Crossan Legal Solicitors & Notary
08.2024 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Front of house
Vue Wine and bar restaurant
10.2022 - Current
- Customer service
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Recruited top talent for front of house positions through networking efforts, job fairs, and social media advertising campaigns.
- Streamlined front of house operations for improved efficiency and overall guest experience.
Job Title
Domino's Yeppoon
07.2021 - 03.2022
- Customer service
- Food preparation
- Reference: Nick Seeds - 0408670547
- Maintained a clean, organized job site that promoted efficiency among workers and reduced potential hazards.
- Maximized productivity of crew members through skillful delegation of tasks based on individual strengths and expertise areas.
- Demonstrated adaptability when faced with unforeseen circumstances or delays by quickly developing alternative solutions
- Negotiated contracts with vendors, suppliers, and subcontractors to secure favorable terms contributing to overall profitability of projects managed as superintendent.
Education
Year 12 Student
Emerald State High School
Emerald, QLD11-2024
Yeppoon State High - Year 10 And Year 11 Student
Yeppoon State High School
Yeppoon11-2023
Year 10 Student
St Ursula's College
Yeppoon, QLD11-2021
Skills
- Customer service
- Teamwork
- Work ethic
- Attention to detail
- Multitasking
- Flexible schedule
- Collaboration
- Positive attitude
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
Timeline
Receptionist Administrator
Crossan Legal Solicitors & Notary
08.2024 - Current
Front of house
Vue Wine and bar restaurant
10.2022 - Current
Job Title
Domino's Yeppoon
07.2021 - 03.2022
Year 12 Student
Emerald State High School
Yeppoon State High - Year 10 And Year 11 Student
Yeppoon State High School
Year 10 Student
St Ursula's College
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