Marissa Rechichi
Summary
Hard-working student, offering excellent customer service and problem-solving experience. I am meticulous and detail-oriented, as well as a fast learner who is adaptable to new work environments.
Overview
6
6
years of professional experience
Work History
Internship
AED Legal
06.2025 - 10.2025
- Assisted in drafting legal documents and correspondence for client cases.
- Conducted legal research to support ongoing cases and projects.
- Attended client meetings & mediations to take notes and summarise discussions for attorneys.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Customer Service Consultant
BusinessCo
03.2023 - Current
- Delivered exceptional customer support, resolving inquiries and issues promptly to enhance client satisfaction.
- Handled high call volumes while maintaining a courteous and professional demeanor.
- Multitasked effectively to simultaneously handle website chat and telephone customers' needs.
- Office 365 (Word, Excel etc.), Xero, Emersion, HubSpot and ZoHo.
Sales Associate
Bevilles Jewellers
06.2022 - 03.2023
- Assisted clients in selecting jewellery, demonstrating product knowledge and understanding of customer preferences.
- Maintained visual merchandising standards, ensuring appealing displays that attract customer interest.
- Processed transactions accurately and efficiently using point-of-sale systems.
Archiving Assistant
Global Retail Brands
12.2021 - 02.2022
- Organised digital and physical archives for efficient retrieval and management of documents.
Customer Service/Cashier Assistant
Kmart
06.2019 - 06.2022
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Handled customer inquiries and resolved issues.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Laws -
Deakin University
06-2027
Bachelor of Business - Business Law Major
Monash University
01-2023
High School -
St Francis Xavier College
01-2021
Skills
- Teamwork and collaboration
- Multitasking and organisation
- Professionalism and etiquette
- Fast learner
- Problem-solving
Timeline
Internship
AED Legal
06.2025 - 10.2025
Customer Service Consultant
BusinessCo
03.2023 - Current
Sales Associate
Bevilles Jewellers
06.2022 - 03.2023
Archiving Assistant
Global Retail Brands
12.2021 - 02.2022
Customer Service/Cashier Assistant
Kmart
06.2019 - 06.2022
Bachelor of Laws -
Deakin University
Bachelor of Business - Business Law Major
Monash University
High School -
St Francis Xavier College