Marissa Sharpe
Miranda,NSW
Summary
Dedicated and customer-oriented retail professional with extensive experience seeking a position in a dynamic retail environment. Utilizing effective communication and sales skills to provide exceptional service and contribute to the overall success of the company. Committed to delivering top-notch customer experiences and driving sales growth through a proactive approach. Leveraging expertise in creating positive customer relationships and achieving sales targets to make a significant impact within the organization.
Overview
17
17
years of professional experience
Work History
Retail sales Assistant
Shoe group company Spendless
03.2024 - Current
- Greet and help customers in a friendly and professional manner
- Provide product information and prove features and benefits
- Process transactions and handle cash and credit card payments
- Keep a clean and organised store environment
- Meet and exceed sales targets through upselling and cross-selling techniques
- Help in inventory management and restocking of merchandise
- Assisted customers with product selection and fitting
- Managed fitting rooms and provided feedback on merchandise
- Handled customer inquiries and resolved issues on time
- Took part in visual merchandising and store layout planning
- Contributed to store events and promotions to drive sales
Myles Aesthetic Centre
Business Owner
03.2020 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Independent Beauty Consultant
Mary Kay Philippines
07.2018 - 01.2020
- Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Maintained counter and display areas for cleanliness and organization.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Demonstrated cosmetic application best practices to achieve desired styles.
Receptionist
Trend Micro Philippines
04.2008 - 01.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Year 10 - High School
Green Ville College
Philippines 03.2001
Skills
- Excellent customer service and interpersonal skills
- Strong knowledge of retail sales techniques and strategies
- Proficient in point-of-sale systems and cash handling
- Ability to work effectively in a fast-paced and team-oriented environment
- Solid understanding of inventory management and stock replenishment
Timeline
Retail sales Assistant
Shoe group company Spendless
03.2024 - Current
Myles Aesthetic Centre
Business Owner
03.2020 - 09.2023
Independent Beauty Consultant
Mary Kay Philippines
07.2018 - 01.2020
Receptionist
Trend Micro Philippines
04.2008 - 01.2012
Year 10 - High School
Green Ville College
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