Marit Demissie
Brunswick East
Summary
Experienced professional with 20 years of expertise spanning project and program management, contract management, business administration, payroll and accounts payable, and counselling.
Overview
14
14
years of professional experience
Work History
Payroll Officer
Teach For Australia
11.2022 - Current
- Processing fortnightly payroll for over 100 employees using Netsuite/Infinite Cloud and integrated Human Resources Information System.
- Creating and updating employee profiles.
- WorkCover and Superannuation calculations and reporting.
Counsellor
Liberation Counselling
11.2021 - Current
- Developing and implementing individualised counselling plans to meet the needs of diverse clients.
- Encouraging positive change by supporting individuals to recognise patterns and develop insight into their own behaviour.
- Exploring environmental factors, current relationships, past experiences, and future goals with clients.
- Empowering clients to identify and develop healthy coping mechanisms to manage stress, anxiety, and emotional distress.
- Providing supportive and non-judgmental guidance during intervention, promoting emotional regulation and problem-solving.
- Maintaining detailed records of client progress while adhering to confidentiality regulations.
Business Manager
Atticus Finch Bar
06.2017 - 12.2024
- Management of marketing plan and budget plus executing marketing projects.
- Management of administration, bookkeeping, payroll, superannuation, WorkCover, and hiring and onboarding of new staff.
- Compliance with Australian Taxation Office, FairWork, Liquor Licencing, and Council legislation and requirements.
Counsellor
Doncare
09.2020 - 09.2021
- Counselling a range of clients, such as victim survivors of family violence, adolescents, and childhood trauma survivors.
- Counselling using a person-centred, trauma-informed approach, with the ability to build a strong rapport quickly, allowing clients to trust and feel comfortable.
- Administrative and case management tasks including case notes input into CSnet database, initial assessments, genograms, family violence safety planning and risk assessments, suicide safety planning, writing letters of attendance.
Facilities & Administration Coordinator
Teach For Australia
02.2019 - 11.2022
- Managing all office related services and suppliers, including reception.
- Developing and implementing processes and procedures.
- Maintaining key office documentation and systems.
- Administering online debit card acquittal system.
- Implementing online travel management tool.
- Processing accounts payable.
Contract Management Coordinator
Oxfam Australia
02.2017 - 10.2017
- Program management for international development, advocacy and humanitarian projects and programs.
- Ensuring quality standards were met in program implementation.
- Preparing documents as part of the program management cycle such as: contracts, memorandums of understanding, contract and appraisal amendments, and narrative and financial reports.
- Managing contracts and ensuring back donor obligations were communicated to field teams and met.
- Ensuring agency standards were met during contract management processes.
- Managing contract risks.
- Contributing to the ongoing improvement of agency systems, policies, and reporting processes, in relation to program management and program quality.
- Completing financial transactions including tranches, invoices, and remittances.
Program Administrator
Oxfam Australia
06.2016 - 10.2018
- Facilitating operation of the Program Management Unit.
- Additional support for Contract Management Coordinators workloads.
- Project document management including editing narrative reports, project closure, and archiving.
- Creating and socialising key procedures for program and project document managment.
- Central communication point for the unit, managing relationships with internal and external stakeholders.
- Updating team intranet and providing copy for internal bulletins regarding program achievements and updates.
- Migrating program and project documentation from hard-drive to Microsoft SharePoint for online project management.
- Monitoring the unit budget using Business Intelligence Tool, completing financial transactions, and financial reporting.
- Travel management, minuting meetings and recruitment support.
Management Assistant to the Program Director
Oxfam Australia
09.2015 - 11.2015
- Scheduling meetings.
- Preparing meeting agendas and PowerPoints.
- Minuting executive and staff meetings.
- Calendar management.
- Travel management.
Supporter Services Team Leader
Oxfam Australia
07.2015 - 08.2015
- Managing a large inbound call centre team.
- Delegating duties and daily tasks.
- Developing and implementing procedures for processing donations and responding to different programs, appeals, events, emergency work and campaigns.
Supporter Development Project Coordinator
Oxfam Australia
09.2014 - 02.2015
- Delivering end-to-end project execution, from planning to evaluation and analysis, for fundraising initiatives.
- Coordinating direct mail and digital supporter acquisition campaigns by efficiently managing stakeholders and supporter data.
- Overseeing budgets and expenditures for multiple simultaneous projects while ensuring compliance with procurement, risk management, and branding guidelines.
- Crafting compelling written content to engage Oxfam Australia supporters and inspire donations.
Management Assistant to the Chief Operating Officer
Oxfam Australia
07.2014 - 09.2014
- Scheduling meetings.
- Preparing meeting agendas and PowerPoints.
- Minuting executive and staff meetings.
- Calendar management.
- Travel management.
Supporter Services Niche Officer
Oxfam Australia
03.2011 - 06.2016
- Customer service via email and telephone.
- High level of knowledge of the organisations different programs, appeals, events, emergency work and campaigns.
- Financial administration including processing online, telephone, and cheque donations.
- Reception cover including software-based switchboard, greeting clients, managing deliveries and liaising with Facilities Management.
Education
Graduate Diploma of Counselling
University Of New England01-2021
Certificate IV in Bookkeeping And Accounting
Applied Education01-2017
Certificate IV in Project Management
Australian Institute Of Management 01-2015
Graduate Diploma of Professional Writing
Curtin University Of Technology01-2009
Bachelor of Social Sciences
Curtin University Of Technology01-2005
Skills
- Executing projects from planning through to evaluation and closure
- Program implementation ensuring quality standards, risk management, and compliance
- Managing funding contracts for international aid programs
- Excellent stakeholder relationship management
- Strong organisational and communication skills, able to collaborate effectively across teams
- Managing diverse responsibilities and delivering results in fast-paced environments
- Adaptable to changing priorities while maintaining a meticulous approach to detail
- Providing high-quality service and innovative solutions to drive business success and support individual growth
Timeline
Payroll Officer
Teach For Australia
11.2022 - Current
Counsellor
Liberation Counselling
11.2021 - Current
Counsellor
Doncare
09.2020 - 09.2021
Facilities & Administration Coordinator
Teach For Australia
02.2019 - 11.2022
Business Manager
Atticus Finch Bar
06.2017 - 12.2024
Contract Management Coordinator
Oxfam Australia
02.2017 - 10.2017
Program Administrator
Oxfam Australia
06.2016 - 10.2018
Management Assistant to the Program Director
Oxfam Australia
09.2015 - 11.2015
Supporter Services Team Leader
Oxfam Australia
07.2015 - 08.2015
Supporter Development Project Coordinator
Oxfam Australia
09.2014 - 02.2015
Management Assistant to the Chief Operating Officer
Oxfam Australia
07.2014 - 09.2014
Supporter Services Niche Officer
Oxfam Australia
03.2011 - 06.2016
Graduate Diploma of Counselling
Certificate IV in Bookkeeping And Accounting
Certificate IV in Project Management
Graduate Diploma of Professional Writing
Bachelor of Social Sciences
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