Asanga Dissanayake
Roxburghpark,Australia
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings over ten years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
14
14
years of professional experience
Work History
Quality Controller
J C P Group Pty Ltd
Campbellfield, VIC
04.2021 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Inspected set sample of products for defects and compliance with design standards.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Developed and implemented quality assurance improvements.
- Coordinating with Team Leaders to rectify QC findings
- Coordinating with suppliers to rectify QC findings
- Creating new systems and improving processes to enhance Quality Control
- Maintaining meetings for improvement and sharing knowledge
- Performed continuous reviews of quality management system.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
Storeperson
Molmic
Airport West, VIC
08.2018 - 04.2020
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Restocked shelves and helped customers locate desired items.
- Updated computer tracking software using scanners and manual entry methods.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Banking Officer
Halton National Bank
Sri Lanka
05.2009 - 05.2018
- Branch Banking operations - Mainly Customer Service Front Desk and Customer portfolio Management
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues.
- Supported upper management with employee performance review and policy implementation.
- Remedied gaps in financial planning based on client needs and suitability.
- Recommended strategies for clients regarding investment planning, insurance coverage and cash management.
- Identified customers with additional profit potential and designed action plans to expand relationships.
- Helped customers prepare documents required to complete transactions and process requests.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Developed strategies to grow client base and implemented appropriate sales plans to target prospective customers.
Education
MBA - Business Management And Administration
University of Wales Trinity St.David
United Kingdom12.2018
Graduate Certificate - Banking And Financial Support Services
Institute of Bankers of Sri Lanka
Sri Lanka 10.2017
Skills
- Excellent communication skills both written and verbal
- Excellent planning and organizational skills
- Excellent customer service skills
- Multi tasking and can work unsupervised
- Excellent Team Player
- High attention to details
- Ability to work under pressure
- Ability to implement change management
- Ability to improve processes and systems
Timeline
Quality Controller
J C P Group Pty Ltd
04.2021 - Current
Storeperson
Molmic
08.2018 - 04.2020
Banking Officer
Halton National Bank
05.2009 - 05.2018
MBA - Business Management And Administration
University of Wales Trinity St.David
Graduate Certificate - Banking And Financial Support Services
Institute of Bankers of Sri Lanka
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