Maritza Hyacinth Tamon
Yarrabilba
Summary
A motivated and adaptable professional with 7 years of experience in hospitality seeking to contribute to the Australian workforce. Recently relocated to Australia, bringing strong skills in multitasking, problem-solving, and fostering team collaboration, along with a demonstrated ability to work in diverse and multicultural environments. Known for excellent communication skills, a strong work ethic, and a commitment to continuous learning. Eager to leverage previous experience while embracing new opportunities and challenges in the Australian job market.
Overview
8
8
years of professional experience
Work History
Front of House Employee
Family Owned Restaurant
08.2020 - 01.2025
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Waitress
Korean Restaurant
05.2017 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Penablanca National High School
Phillippines03-2013
Skills
- Strong work ethic
- Strong multitasking
- Customer service
- Cleanliness
- Team player attitude
- Problem-solving
- Positive demeanor
- Service prioritization
- Team collaboration
- Multitasking and organization
- Professional appearance
- Attention to detail
- Complaint resolution
- Foreign language skills
- Food allergy awareness
Timeline
Front of House Employee
Family Owned Restaurant
08.2020 - 01.2025
Waitress
Korean Restaurant
05.2017 - 03.2019
High School Diploma -
Penablanca National High School
Similar Profiles
Tesfu AmehasionTesfu Amehasion
Restaurant Server Assistance at Family Owned RestaurantRestaurant Server Assistance at Family Owned Restaurant
Lataevien WhiteLataevien White
Server at Family Owned RestaurantServer at Family Owned Restaurant
Mihir GupteMihir Gupte
Fast Food Service at Family owned restaurantFast Food Service at Family owned restaurant