Summary
Work History
Education
Skills
Personal Information
Language Proficiencies
References
Disclaimer
Timeline
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Marium Akter

Marium Akter

Wiley Park,NSW

Summary

To work in a dynamic and renowned organization that provides growing and learning opportunities through responsibilities and motivation, which will lead me to a leading position one day.

Work History

Internship on Foreign Exchange Performance Analysis

Sonali Bank
  • Opening Bank Account, Clearing Section, Foreign Exchange Desk

Customer Service Representative

Bongo Bazar Convenient Store
11.2023 - Current
  • Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Answered constant flow of customer calls with minimal wait times.

Education

Master of Business Administration (MBA) -

Jagannath University
01.2020

Bachelor of Business Administration (BBA) -

Stamford University Bangladesh
01.2017

H.S.C -

Motijheel Model School & Collage
01.2012

S.S.C -

K.L Jubilee School & Collage
01.2010

Skills

  • Efficient user of the Microsoft Office Package
  • Efficient in Internet browsing and email handling
  • Photoshop
  • Committed to achieving target and self-motivated
  • Flexibility & working well under pressure
  • Problem solving and time-management ability
  • Ability to take responsibility in different situation
  • Have good written and verbal communication skills
  • Have wealth knowledge of financial statement
  • Ability to identify financial transaction
  • Have good analytical skills

Personal Information

Hobbies: Swimming, reading novels, sports, debating reading novels and newspaper, listening music, traveling, photography

Language Proficiencies

  • Bengali, Full working knowledge in Bangla.
  • English, Highly proficient in listening, speaking, Reading, &writing in English.

References

  • Ahammaduzzamn (Tuhin), Senior Executive Officer, City Bank Limited, Kalignj Branch, South keranigonj, Dhaka-1310, 01716344255, ahammaduzzaman@thecitybank.com
  • Dr. Md. Shakwat Hossain, Associate Professor, Jagannath University, Dhaka, 01714339955, fhraju4321@yahoo.com

Disclaimer

I am undersigned, hereby declare that I will be responsible for any wrong information provided here.

Timeline

Customer Service Representative

Bongo Bazar Convenient Store
11.2023 - Current

Internship on Foreign Exchange Performance Analysis

Sonali Bank

Master of Business Administration (MBA) -

Jagannath University

Bachelor of Business Administration (BBA) -

Stamford University Bangladesh

H.S.C -

Motijheel Model School & Collage

S.S.C -

K.L Jubilee School & Collage
Marium Akter