Marium Joni Yonathim
Fairfield Heights
Summary
A hardworking, highly motivated, and bubbly 22 year old individual eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Woolworths Wetherill Park
10.2018 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Customer Service Supervisor
Woolworths Wetherill Park
08.2022 - Current
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Receptionist
AMES
03.2024 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - Teaching
Western Sydney University
Sydney, NSW11-2025
Skills
- Problem-solving
- Customer satisfaction
- Organization skills
- Time management
- Customer service
- Telephone skills
- Reliability and punctuality
- Patience and composure
Languages
English
Full Professional
Arabic
Limited Working
Assyrian
Native or Bilingual
Timeline
Receptionist
AMES
03.2024 - 10.2024
Customer Service Supervisor
Woolworths Wetherill Park
08.2022 - Current
Customer Service Cashier
Woolworths Wetherill Park
10.2018 - Current
Bachelor of Arts - Teaching
Western Sydney University
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