Marivic Ballaran
Morwel,VIC
Summary
Reliable and hardworking [Job Title] works autonomously or in teams to serve over [Number] customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Bartender/Cashier
Unight Bar & Restaurant
Makati, Philippines
08.2016 - 11.2023
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Poured wine, beer and cocktails for patrons.
- Managed accurate bar tabs and processed cash and credit card transactions.
Bartender/cashier
kalin piano bar, Club Crea Inc.
Makati, Philippines
03.2003 - 2010
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided assistance in locating items.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
Bartender/waitress
cable car bar and restaurant
Makati, Philippines, NCR
10.1998 - 2003
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Cleansed glasses with sanitizing solution after each use.
- Stocked ice bins and coolers as needed throughout shift.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
Education
High School Diploma -
Mandaluyong High School
Philippines03-1995
Skills
- Outstanding Customer Service
- Customer Service
- Handling Difficult Customers
- Clear And Effective Communication
Timeline
Bartender/Cashier
Unight Bar & Restaurant
08.2016 - 11.2023
Bartender/cashier
kalin piano bar, Club Crea Inc.
03.2003 - 2010
Bartender/waitress
cable car bar and restaurant
10.1998 - 2003
High School Diploma -
Mandaluyong High School
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