Mariya Ferozpur
Office Administrator
Melbourne
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Office Administrative Assistant
Wollermann Business Brokers
Surrey Hills, VIC
3 2023 - Current
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Efficiently answered, directed calls, and took messages, ensuring smooth communication within the office.
- Managed Outlook inbox, scheduling appointments, and maintaining an organized calendar.
- Coordinated and booked meeting rooms, ensuring availability and readiness for meetings.
- Performed a variety of administrative tasks, including managing office supplies inventory.
- Handled faxing, filing, photocopying, binding, and laminating documents and flyers.
- Conducted accurate data entry, maintaining up-to-date, and precise records.
- Prepared and organized marketing flyers, contributing to promotional efforts.
- Managed sales-related documents, including arranging letters of offer and sale for buyers and sellers.
- Maintained and updated databases, ensuring data integrity and accessibility.
- Created and edited business memorandums, ensuring clear and professional communication.
- Listed new businesses on the company website and managed external listings on platforms such as CRE, Seek, Anybusiness, Bsale, and BView.
- Designed and ordered business cards, enhancing company branding.
- Liaised with external IT service providers for staff setup, hardware troubleshooting, and support.
- Demonstrated proficiency in MS Word, Excel, Outlook, and InDesign.
Office Assistant
Vision Eye Institute
Box Hill, VIC
05.2022 - 03.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Bachelor of Science - Bachelor of Textile Design
Iqra University
Isalamabad, Pakistan 04.2001 -
Skills
Verbal Communication
Document Scanning
Telephone reception
Confidentiality handling
Word Processing
Database entry
Customer Engagement
Reception Management
File Management
File Organization
Scheduling appointments
Certification
Microsoft 365 Certified
Timeline
Adobe Indesign Associate
02-2023
Microsoft 365 Certified
11-2022
Microsoft Teams Essentials
11-2022
Office Assistant
Vision Eye Institute
05.2022 - 03.2023
Bachelor of Science - Bachelor of Textile Design
Iqra University
04.2001 -
Office Administrative Assistant
Wollermann Business Brokers
3 2023 - Current