Mariz Bautista
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
13
13
years of professional experience
Work History
Cashier
Vumbaca Fruit Market
Australia NSW
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Front of House Employee
Flame N Fork
Sydney
07.2024 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Personal Carer
I-care Abu Dhabi
Abu Dhabi UAE
03.2022 - 06.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
- Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
- Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.
Assistant Teacher
GEMS Academy Abu Dhabi
United Arab Emirates
07.2019 - 07.2021
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Teacher
IS Montessori
Philippines
04.2017 - 05.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Call Center Representative
SPI Global CRM
Philippines
09.2016 - 09.2017
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Customer Service Crew Member
Jollibee Foods Corp.
Philippines
05.2012 - 07.2016
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
- Maintained a clean and organized work environment to ensure optimal service delivery.
- Established rapport with regular clients, fostering long-term loyalty through personalized interactions.
Education
Bachelor Of Secondary Education - Education
Bulacan State University
Malolos, Bulacan Philippines04.2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Professionalism and courtesy
Timeline
Cashier
Vumbaca Fruit Market
09.2024 - Current
Front of House Employee
Flame N Fork
07.2024 - 08.2024
Personal Carer
I-care Abu Dhabi
03.2022 - 06.2024
Assistant Teacher
GEMS Academy Abu Dhabi
07.2019 - 07.2021
Teacher
IS Montessori
04.2017 - 05.2019
Call Center Representative
SPI Global CRM
09.2016 - 09.2017
Customer Service Crew Member
Jollibee Foods Corp.
05.2012 - 07.2016
Bachelor Of Secondary Education - Education
Bulacan State University