Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Mariz Bautista

Sydney,NSW

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Beans Co Cafe by leveraging strong multitasking abilities and fostering team collaboration. My expertise in customer service and maintaining efficient, clean dining spaces underscores my ability to contribute positively to any team, always prioritizing guest experience and operational excellence.

Overview

8
8
years of professional experience

Work History

Waitress

Beans Co Cafe
01.2024 - 07.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Waitress/ Cashier

SSP Emirates
11.2021 - 11.2023
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Receptionist

Manila Hotel
07.2021 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Teacher

IS Montesorri
06.2016 - 05.2020
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

Bachelor Of Secondary Education - Education

Bulacan State University
04.2016

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration

Timeline

Waitress

Beans Co Cafe
01.2024 - 07.2024

Waitress/ Cashier

SSP Emirates
11.2021 - 11.2023

Receptionist

Manila Hotel
07.2021 - 09.2022

Teacher

IS Montesorri
06.2016 - 05.2020

Bachelor Of Secondary Education - Education

Bulacan State University

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Mariz Bautista