Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Marjan Hajili

Sydney Olympic Park,NSW

Summary

Highly motivated and PMP certified, experienced PMO Lead with a proven track record of over ten years in successfully delivering projects, programs, and portfolios within PMO frameworks. Expertise in planning, change management, budgeting, resource management, and analytical reporting. Extensive knowledge and experience in maintaining productive relationships with project teams and high-level stakeholders. Consistently involved in numerous large-scale multi-disciplinary projects and programs. Solid background in working in fast-paced environments, excelling at managing the demands of multiple projects in a timely manner.

Overview

11
11
years of professional experience

Work History

PMO Analyst

Cochlear
08.2021 - 12.2022
  • Project administration support for transformation leadership team members
  • Maintain data in the project and portfolio management tools
  • Follow relevant quality procedures in order to deliver quality products and services and identify and support the implementation of continuous improvement
  • Conduct audits across the portfolio and report outcomes
  • Support the Program Governance process by issuing pre-reading material and following up on open actions
  • Support the resource management process including onboarding, offboarding and induction
  • Facilitate resource allocation process and resolution of resource allocation conflicts
  • Provide support for the management of program finances including requisition, purchase order, invoice and SOW management
  • Coordinate regular meetings to the project delivery processes
  • Maintain portfolio and project status dashboard (including resource and financials) and publish as required
  • Assist others during peak workload periods to achieve team objectives
  • Contribute to the development of a professional team environment
  • Actively participate in team activities such as weekly team meetings and other team related events
  • Supporting Program/Project Managers in monitoring, tracking and reporting key program deliverables, and maintaining project documentation
  • Developing and maintaining strong and effective working relationships with key stakeholders across the business
  • Updating and maintaining Risk Registers and Issues Logs and communicating within teams
  • Performing project and program management support activities in line with established objectives
  • Ensuring implementation of policies and practices, and contributing to the continual improvement of all processes, tools, standards, and templates
  • Improved Financial Management Process by using PPM for managing invoices and resources costs, and the total program budget
  • Projects: Sage Program: Upgrading existing Salesforce Platform globally
  • Thrive Program: Implementing an automated and simplified payroll system enabled by modern and Software-as-a-Service technology in Australia

PMO Specialist

NOKIA
07.2020 - 08.2021
  • Working closely with the Change Management Team to create change requests and to get the approvals
  • Assisting with Resource Management, including allocations, demand creations and extensions, using ERM
  • Supporting Program/Project Managers in monitoring, tracking and reporting key program deliverables, and maintaining project documentation
  • Developing and maintaining strong and effective working relationships with key stakeholders across the business
  • Updating and maintaining Risk Registers and Issues Logs and communicating within teams
  • Performing project and program management support activities in line with established objectives
  • Ensuring implementation of policies and practices, and contributing to the continual improvement of all processes, tools, standards, and templates
  • Conducting recurring and ad-hoc meetings with stakeholders, attending customer and internal project status review meetings, taking minutes, and following up on actions till closure
  • Assisted in Optus 3G, 4G, and 5G SW/HW Upgrade projects
  • Projects: Optus 3G, 4G, and 5G SW/HW Upgrade projects

Junior Project Manager

Optus
09.2019 - 03.2020
  • Developed project schedules using Microsoft Project and updated in Project Server
  • Provided accurate and timely reports including project progress against plans and highlighting and tracking critical issues, risks, and dependencies
  • Created change requests and got approvals using Remedy, and managed the implementation process
  • Assisted in Financial Management and Cost Forecast by updating SAP and providing reports
  • Assisted in resource forecasts and capacity management, and co-ordination of resources
  • Maintained all project documents, processes, procedures and guidelines, and contributed to the continual improvement of all processes, tools, standards, and templates
  • Assisted in procurement processes such as creating POs and checking invoices
  • Conducted recurring and ad-hoc meetings with stakeholders and vendors, attended customer and internal project status review meetings, took minutes, and followed up on actions till closure

PMO Lead

MTC (TD-LTE Network Provider)
10.2014 - 06.2019
  • Provided and monitored project plans and schedules, budget and expenditures, and ensured project managers provided updated budget and status insights
  • Led change and communication activities with key stakeholders including steering committees, managed risk register and monitored the development of the mitigation strategies
  • Supported and produced timely, accurate and effective reporting on the status of strategic planning objectives against agreed goals/ projects’ deliverables, for the PMO Director, Portfolio Planning Manager, CEO, and the Board
  • Created effective relationships with key stakeholders both internal and external, and influenced them to progress on tasks required for the successfully delivery of programs and projects
  • Contributed towards design and continuous strategic improvement of the PMO’s tools, processes, training, and other documentation
  • Managed capability and resource allocation against project budget by leading and mentoring multidisciplinary teams
  • Managed project’s need recognition including ensuring procurement activities are completed
  • Ensured all key project milestones and outcomes were achieved on budget, on time, according to quality requirements and within agreed scope
  • Conducted post project implementation review and ensured all project artefacts and learnings were captured and maintained for the benefit of future projects
  • Supported Portfolio Planning Manager on the strategic planning documentation, development of business cases and yearly budget plans, including Opex and Capex, and conducted finance gap analysis
  • Contributed to procurement process, such as program’s resource requirements, vendor/supplier selection, and invoice approval
  • Co-ordinated post project implementation review and ensured all project artefacts and learnings were captured and maintained for the benefit of future projects
  • Increased 40% data accuracy and availability by developing different dashboards
  • Successfully deployed a Task Management Platform to control and track all the activities to maximize efficiency of the human resources
  • Worked with a vendor to implement an enterprise PPM tool to manage projects, finalized workflows and features, allocated resource, prepared instructions, provided training to internal stakeholders, and supported ongoing maintenance of the application
  • Awarded two times for successfully planning, monitoring, and controlling the following Programs in the Sales and Marketing Department: TD-LTE Network Launch Program, Migration from WiMAX Network to TD-LTE Network
  • Projects: TD-LTE Network Launch Program, with the value of 80M USD
  • Upgraded company’s network (WiMAX) to improve and develop the company’s infrastructure
  • Migration from WiMAX Network to TD-LTE Network, with the value of 11M USD
  • Replaced 270,000 WiMAX modems with TD-LTE modems to upgrade current customers’ service

Senior PMO Analyst

Hamrahe Aval
01.2012 - 09.2014
  • Developed and maintained documentation, including the governance frameworks
  • Managed the development, implementation, and evaluation of projects to achieve project outcomes
  • Logged, tracked, and reported tasks status, project activities, issues, risks, and KPI’s
  • Contributed towards design and continuous improvement of the PMO’s tools, processes, and templates
  • Provided administrative support for projects to meet their reporting requirements, i.e
  • Quality assurance, the supply of templates, and communication of due dates and reminders
  • Provided support to all project resources and project managers through reporting, risks, and scheduling
  • Created effective relationships with key stakeholders both internal and external, and influenced them to progress on tasks required for the successfully delivery of programs and projects
  • Promoted as a Senior PMO Analyst after 1.5 year

Education

Master of Business Management -

University of Tehran
01.2015

Bachelor of Industrial Engineering - Systems Design and Analysis

IAU
01.2009

Skills

  • Project Management
  • PMBOK
  • Agile
  • Scrum
  • Continuous Improvement
  • Leadership
  • Collaboration
  • Organization
  • Detail-oriented
  • Analytical Skills
  • Problem-solving
  • Agility
  • Flexibility
  • Multitasking
  • Autonomy
  • Teamwork
  • Verbal Communication
  • Written Communication
  • Stakeholder Management
  • Microsoft Office
  • MS Project
  • ERM
  • JIRA
  • Tableau
  • Remedy
  • PPM
  • Microsoft Project Server
  • Results-driven
  • Proactive Mindset

Professional Development

  • Portfolio, Program, and Project Offices (P3O) Certification, AXELOS, 02/2024
  • Agile Project Management, Ofoq Project Management Center, 12/2018
  • PMP, Project Management Institute, 06/2017, 4454058
  • ISO 9001:2008, Internal Auditor, A.g.R, 10/2011

Timeline

PMO Analyst

Cochlear
08.2021 - 12.2022

PMO Specialist

NOKIA
07.2020 - 08.2021

Junior Project Manager

Optus
09.2019 - 03.2020

PMO Lead

MTC (TD-LTE Network Provider)
10.2014 - 06.2019

Senior PMO Analyst

Hamrahe Aval
01.2012 - 09.2014

Master of Business Management -

University of Tehran

Bachelor of Industrial Engineering - Systems Design and Analysis

IAU
Marjan Hajili