Marjorie Seumanutafa
Berwick,VIC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Business Administrator
CEVA Logistics
03.2018 - Current
- Scheduled utility service providers according to project timelines.
- Monitored supply levels and identified cost-effective materials to reduce project expenses.
- Accurately documented all onsite HSE management files using MYOSH System.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Collaborated with state administration team on state changes
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Managed payroll data entry and processing for 48-60 employees to comply with predetermined company guidelines.
- Created and managed spreadsheets for leave calculations.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Prepared operational and salary budgets.
- Facilitated fast-paced and dynamic entrepreneurial environment.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Updated reports, managed accounts, and generated reports for company database.
- Contributed to economic success by participating in budgeting process.
Receptionist
John Holland Group
03.2015 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Warehouse Storeperson
DHL
02.2017 - 01.2018
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using the RF Scanner to update system.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Simplified shipping and receiving processes for improved workflow.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Picked and packed order items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
Education
Initial OHS Training - Health And Safety
Ergosh Safety Management
Richmond03.2021
HLTAID011 Provide First AID -
St John Ambulance
Altona01.2021
Certificate IV - Business Administration
MEGT
Chadstone, VIC09.2017
Skills
- Financial and Operational Reporting
- Microsoft Office Suite
- Workflow Processes
- Employee Timesheet Processing
- Safety and Risk Assessments
- Records Management
- Accounts Payable and Accounts Receivable
- Weekly Payroll Management
- Payment Processing
- Customer Communication
Timeline
Business Administrator
CEVA Logistics
03.2018 - Current
Warehouse Storeperson
DHL
02.2017 - 01.2018
Receptionist
John Holland Group
03.2015 - 06.2017
Initial OHS Training - Health And Safety
Ergosh Safety Management
HLTAID011 Provide First AID -
St John Ambulance
Certificate IV - Business Administration
MEGT