Versatile and dynamic, with a proven track record at F45 Training Moorabbin, I excel in business management and customer relations. Demonstrated success in enhancing operational efficiency and boosting revenue through strategic initiatives. Skilled in scaffolding setup and fostering team collaboration, I consistently achieve and surpass goals with a focus on safety and service excellence. I pick up new things quickly, am very reliable with a huge work ethic.
Overview
23
23
years of professional experience
Work History
Scaffolder
Just Rersidential Scaffolding
10.2023 - 12.2023
Assembled, erected and dismantled scaffolding structures to meet project needs.
Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
Assisted with tying off and securing scaffolding to building structures to optimize safety.
Worked in team-focused environment to collaboratively complete projects on time and within budget.
Contributed to a positive work atmosphere by fostering teamwork among crew members and consistently demonstrating a strong work ethic.
Gym Owner
F45 Training Moorabbin
06.2016 - 09.2023
Collaborated with local businesses for cross-promotional opportunities, strengthening community ties and increasing brand visibility.
Drove brand awareness and created a positive image for the gym in local media outlets through press releases, event sponsorships, and community involvement initiatives.
Increased gym revenue through effective marketing strategies and community outreach initiatives.
Expanded gym''s service offerings into specialized areas such as health coaching, nutrition consultations and targeted fitness programs catering diverse clientele needs.
Recruited hired, trained, and motivated a team of professional fitness instructors to deliver exceptional service to clients.
Achieved growth in membership numbers by offering special promotions, referral incentives, and targeted advertising campaigns.
Managed budget allocations effectively while optimizing resource utilization for maximum value addition across all aspects of operation.
Enhanced overall client satisfaction by consistently maintaining a clean, safe, and welcoming gym environment.
Evaluated member feedback on gym facilities and services to make continuous improvements in response to their needs.
Ensured compliance with all relevant regulations related to health club operations, safety standards, and employment practices.
Managed daily operations of the gym, including staff scheduling, equipment maintenance, and financial oversight.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Interacted well with customers to build connections and nurture relationships.
Restaurant Owner/Operator
McDonalds Rowville
02.2001 - 01.2016
Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
Boosted revenue through targeted marketing campaigns, special events, and promotions.
Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
Identified team weak points and implemented corrective actions to resolve concerns.
Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
Utilized data-driven decision-making to identify areas for improvement in restaurant performance metrics such as sales targets or employee productivity rates.
Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
Mentored employees in professional development opportunities, enhancing their skillsets and career growth potential within the company.
Managed payroll, daily deposits, and cost controls.
Recruited, hired, and trained talented staff to fill vacancies.
Set employee schedules, delegated work, and monitored food quality and service performance.
Education
High School Diploma -
Wesley College
Prahran, VIC
11-1989
Skills
Site cleanup
Scaffold inspection
Heavy lifting
Construction safety
Personal protective equipment
Scaffolding set up
Scaffolding erecting
Lifting equipment
Safety regulations
Health and safety practices
Troubleshooting
Power tools operation
Fitness knowledge
Business management
Small business operations
Verbal and written communication
Relationship building
Customer relations
Team oversight
Interests
Enjoy working out at the gym for overall physical and mental well-being
Yoga
Passionate about balancing physical health with mental and emotional wellness
Regularly practice mindfulness and meditation for overall wellness
Embracing outdoor adventures such as through-hiking and camping