Mark Alivia
Peakhurst,NSW
Summary
Experienced individual providing high-quality support with a positive attitude. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
2
2
years of professional experience
Work History
Sushi Artisan
SUSHI SUSHI
08.2019 - Present
- Promoted as Team Leader/Production Manager to handle newly opened site (Smithfield Warehouse) for a bigger market
- Learned how to cut Salmon the proper way when I had my Sushi Sushi training in Chadstone, VIC last August 2019
- I was also trained to make and cut the different handrolls in its standard
- Assisted Store Manager in Bondi Junction branch with the whole process and ordering system
- Dealt and resolved any supplier issues regarding the quality of ingredients received
- Directed staff for their daily task to maximize productivity
- Efficiently resolved customer-related issues such as complaints and specified requests
- Ensured proper cleanliness of all areas in kitchen, dining, and stock room
- Managed monthly stocktate and daily inventory Constantly monitoring important records while filling in the forms needed for daily use
- Completed opening and closing procedures
- Trained new staff based on company’s standards, protocols, and management
- KOI of the month for August 2023
Logistics/Inventory Management Assistant
David Jones Fulfillment Centre
09.2021 - Current
- Consistently reaching hourly KPI every day while considering safety protocols
- Outstanding attention to detail with the daily tasks such as replenishing thousands of different items and receivables verification
- Leadership skills that were utilized by assisting in daily work dissemination and training new employees
- Developed computer skills in a short period and still enhancing day by day
- Resolved issues with vendors and buyers through e-mails while providing them with every detail of the problem
- Updated computer system with shipment and verification details
- Completed regular inventory counts and properly investigated discrepancies.
Sales Assistant
Universal Telecom
- Daily KPI was achieved for approximately 85% of shifts throughout years I worked here
- Maintained knowledge regarding mobile specifications and discussed them with customers
- Provided options while considering customers’ budget and personal needs
- Constantly offered accessories and other products to improve sales
- Maintained cleanliness of store displays
- Positively handled customer complaints and resolved them.
Skills
- Leadership
- Teamwork
- Flexibility
- Good communication
- Eye for detail
- Fast learner
- Great adaptability
- Building a good rapport
Timeline
Logistics/Inventory Management Assistant
David Jones Fulfillment Centre
09.2021 - Current
Sushi Artisan
SUSHI SUSHI
08.2019 - Present
Sales Assistant
Universal Telecom