When I first left school I was employed as an engine reconditioner. I then went to ICI and became a chemical plant operator. I was made redundant and went on to CSR as a machine operator. After leaving Sydney and moving to Jervis Bay, I became a barman, then a bar manager, then on to a duty manager in Queensland
Overview
42
42
years of professional experience
Work History
Hotel Duty Manager
Waymark Hotel
Saint George, QLD
09.2024 - 02.2025
Reduced guest complaints by ensuring strict adherence to hotel policies and procedures.
Handled emergency situations calmly and professionally, prioritizing guest safety at all times.
Ensured proper cash handling procedures were followed by front desk personnel, reducing discrepancies in end-of-day reports significantly over time.
Addressed employee concerns proactively through open communication channels, fostering a positive work environment within the hotel team.
Served as a liaison between various departments
within the hotel, ensuring smooth operational flow across all areas of responsibility.
Forklift Operation
Barman Bar Manager
Schoalhaven Heads Hotel
Shoalhaven Heads, NSW
11.2022 - 02.2024
Built relationships with vendors to manage orders and negotiate costs.
Supported management in the planning and execution of promotional events to attract new customers.
Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
Taught employees bar sales techniques, resulting in higher profits.
Reduced waste by closely monitoring perishable items and implementing effective stock rotation practices.
Maintained accurate cash drawer of $[Amount] per shift.
Optimized workflow efficiency by delegating tasks appropriately during busy periods.
Collaborated with kitchen team to develop innovative food pairings for specialty cocktails or wine selections.
Addressed customer concerns promptly, maintaining a high level of professionalism throughout all interactions.
Enhanced guest experiences by creating visually appealing, well-balanced cocktails using fresh ingredients.
Managed cash register transactions accurately, ensuring balanced tills at the end of each shift.
Streamlined drink preparation processes for faster service during peak hours.
Production Machine Operator
CSR Australia
Wetherill Park, NSW
05.2002 - 08.2022
Set up and ran machinery to produce exceptional products for industrial needs.
Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
Complied with company and OSHA safety rules and regulations.
Assisted in training new operators, sharing knowledge and best practices for optimal performance.
Operated machining equipment safely with team of operators.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Forklift Operation
Forklift Safety
Transfering Product From Factory to Warehouse
Maintaining a safe Forklift
Operating Forklifts from 2.5 tonne to 15 tonne
Identified and corrected issues or inconsistencies found in batch samples.
Monitored machine operation for compliance with policies, procedures and processes.
Adhered to all applicable regulations and company policies, promoting a safe work environment at all times.
Contributed to cost reduction efforts by minimizing waste, conserving resources, and identifying opportunities for improvement.
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
Maintained clean and safe work environment, contributing to reduction in workplace accidents.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Chemical Plant Operator
Orica Auzstralia
Beauchamp Road Matraville
11.1982 - 04.2002
Trained new operators in correct operation procedures, ensuring consistent performance across shifts.
Participated in regular safety training sessions to stay current with industry best practices and reinforce company-wide commitment to safety excellence.
Improved product quality by monitoring and adjusting process parameters based on analytical data from laboratory tests.
Enhanced production efficiency by optimizing chemical processing operations and equipment settings.
Maintained accurate records of process data, equipment settings, and other relevant information for effective troubleshooting and continuous improvement efforts.
Collaborated with research and development teams to test new processes or technologies, providing valuable feedback for potential scale-up to full production capacity.
Assisted in the execution of major plant turnaround projects by coordinating activities with various stakeholders and ensuring timely completion of tasks within budget constraints.
Supported plant management in conducting audits, inspections, and investigations related to environmental compliance, reporting findings accurately and proposing corrective actions when necessary.
Played an active role during emergency response situations by following established protocols and applying critical thinking skills under pressure.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Transported goods between warehouse locations according to shipment and storage needs.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Forklift Operation
Transferring of stock
Drumming off product into 44 gallon drums and using forklift in the warehouse to stack drums on pallets