Summary
Overview
Work History
Education
Skills
Medals and Awards
Timeline
Generic

Mark Ayres

Diggers Rest,VIC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience

Work History

Managing Director

Self-employed
03.2013 - 06.2023
  • Oversaw operations building the company from the ground up to achieve daily and long-term goals.
  • Monitored office workflow, onsite installations and administrative processes to keep operations running smoothly.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised and implemented innovative and marketing campaigns to promote products and services.

General Manager

Rivendale International
01.2010 - 03.2013
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Section Commander

Australian Army Reserve / Regular
08.2005 - 12.2012
  • Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
  • Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
  • Coordinated with law enforcement agencies to respond to security incidents and emergencies.
  • Lead my team of men to the Solomon Islands to assist with Operation ANODE, community protection and engagement
  • Liaised as the point of contact for the Chiefs of several villages after undergoing a language course in Pijin

Control Room Operator

Guardian Security
04.2009 - 01.2010
  • Inspected plant activities on screens and computers to identify and troubleshoot issues.
  • Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
  • Provided variance reports to field staff to assist with task prioritization.
  • Streamlined computer system with event reduction and updated the call system for improved management of clients

Corrections Officer

G4S Custodial Services
11.2006 - 04.2009
  • Wrote detailed narrative reports for use in investigations.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
  • Completed Oc Spray, ASP Baton and Firearms training providing armed escorts for high risk/profile prisoners
  • Conducted searches of individuals, vehicles and premises.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Command Post Supervisor

Australian Regular Army
08.2001 - 08.2005
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled currency requirements, resolved issues, and amended Regiments SOPs to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Rifleman

Australian Army Reserves / Regular
11.1999 - 08.2001
  • Provided building and event clearances for the Sydney Olympics as well as Vehicle Check Points across NSW assisting NSW police and AFP
  • Supervised casualty evacuations.
  • Led section of 9 personnel in defensive operations.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Trained new infantry soldiers on standard operating procedures.
  • Instructed squad members on proper use of weapons and equipment.

Education

Certificate IV in Aircraft Mission Support

Certificate III in Business (Frontline Management)

Certificate II in Resource Operations

Certificate III in Government

Certificate III in Transport And Distribution

Cert IV Assessment And Workplace Training(SOAT)

Certificate II in Security Operations

Certificate in The Department of Corrections

Skills

  • Vast knowledge of Security and Safety procedures
  • Client Relationships
  • Business Development
  • Problem-Solving Skills
  • Asset Protection
  • Report Writing
  • Surveillance and Patrol
  • Operation and Control
  • Conflict Resolution Tactics
  • Routine Inspections
  • Asset Management
  • Report Preparation

Medals and Awards

Australian Active Service Medal

United Nations Medal

Australian Service Medal

Australian Defence Medal

Armed Combat Badge

Soldier of the month for outstanding work

Timeline

Managing Director

Self-employed
03.2013 - 06.2023

General Manager

Rivendale International
01.2010 - 03.2013

Control Room Operator

Guardian Security
04.2009 - 01.2010

Corrections Officer

G4S Custodial Services
11.2006 - 04.2009

Section Commander

Australian Army Reserve / Regular
08.2005 - 12.2012

Command Post Supervisor

Australian Regular Army
08.2001 - 08.2005

Rifleman

Australian Army Reserves / Regular
11.1999 - 08.2001

Certificate IV in Aircraft Mission Support

Certificate III in Business (Frontline Management)

Certificate II in Resource Operations

Certificate III in Government

Certificate III in Transport And Distribution

Cert IV Assessment And Workplace Training(SOAT)

Certificate II in Security Operations

Certificate in The Department of Corrections

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Mark Ayres