Mark Boland
Botany,NSW
Summary
Dynamic Operations Manager with a proven track record at Pacific Facility Services, excelling in problem-solving and team leadership. Spearheaded process improvements that enhanced efficiency and reduced service delivery times. Developed training programs that elevated team performance, ensuring compliance with safety and quality standards while optimizing vendor relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
Pacific Fcility Services
01.2012 - 05.2025
- Streamlined daily operations by implementing process improvements, enhancing overall efficiency.
- Led cross-functional teams to optimize resource allocation and workflow management.
- Developed and executed operational strategies to align with organizational goals and objectives.
- Mentored junior staff, fostering professional development and enhancing team performance.
Area Manager
Pacific Facility Services
01.2006 - 01.2012
- Oversaw daily operations across multiple facilities, ensuring compliance with safety and quality standards.
- Developed training programs for staff, enhancing team performance and operational efficiency.
- Implemented process improvements that streamlined workflow and reduced service delivery times.
- Managed vendor relationships, negotiating contracts to optimize service costs and quality.
Education
High School Diploma -
Saint Patricks College
11-1988
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Certification
- white card, [Company Name] - [Timeframe]
- working with children check License - [Timeframe]
- [Area of certification] Training - [Timeframe]
Timeline
Operations Manager
Pacific Fcility Services
01.2012 - 05.2025
Area Manager
Pacific Facility Services
01.2006 - 01.2012
High School Diploma -
Saint Patricks College