Mark Bond
Redbank,QLD
Summary
- A High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Im Reliable and punctual And possesses an excellent work ethic with more than 12 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Overview
2026
2026
years of professional experience
Work History
Store Manager
James Lane
12.2020 - Current
- Sales person for majority of duration and store manger for the last 18 months, responsible for daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Assistant
R.T. Edwards
02.2018 - Current
- Meet sales targets consistently.
- Qualifying the customers needs to better offer a full solution.
- Provide an exceptional customer experience by staying in touch and following the sale through to conclusion.
- Confident Introducing finance options
Career Advisor - Leading Hand
Workforce Solutions
01.2017 - Current
- Meeting and consistently Exceeding Strict KPI's.
- Managing and Motivating a team of 3 staff to meet their goals.
- Interview and qualify job applicants.
- Be able to perform at a high level under pressure.
Sales Person
Rt Edwards Furniture Court
-
- Sales person 2001 - 2008
- Responsible for merchandising, sales and inventory control.
- Answered customers questions and addressed problems and complaints in person and via phone.
- Kept the showroom clean and maintained neat, orderly product displays.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Customer Service Associate
Masters
-
- Customer service Associate 2011 - 2016
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Built and maintained effective relationships with peers and upper management.
- Marked clearance products with updated price tags.
- Provided in home quotations on flooring.
- Special Order experiance
Sales Person
Good Guys
02.1753 -
- Sales Person from 2008 - 2011
- Offered exceptional customer service to differentiate and promote the company brand.
- Exceeded personal weekly sales goals consistently.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Education
Rosewood High school
Rosewood, Queensland12
Skills
- Strong communication skills
- Excellent multi-tasker
- Team player
- Self Motivated
Refrences
Daniel Rigby - 0415 966 626
James Lane Area Manager
Alysha Tynan - 0420457515
Current James Lane Sales Person
Timeline
Store Manager
James Lane
12.2020 - Current
Sales Assistant
R.T. Edwards
02.2018 - Current
Career Advisor - Leading Hand
Workforce Solutions
01.2017 - Current
Sales Person
Rt Edwards Furniture Court
-
Customer Service Associate
Masters
-
Rosewood High school
Sales Person
Good Guys
02.1753 -
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