Summary
Work History
Education
Skills
Interests
Timeline
Generic

Mark Boyd

Blacktown,NSW

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work History

Credit Corp Group
11.2022 - 02.2025
  • Ledger managment, skip tracing, negotiating payments of outstanding contracts, tracking KPI's, handling inbound and outbound calls, clearly record communications with customers, intergrate call scripting, maintain compliance, handling customer quries
  • Telephone: 02 8651 5000

Ceilings By Design
03.2021 - 11.2021
  • Delivery driver, general warehouse and pick packer duties.
  • Telephone: 02 9620 9655

Atom Pty Ltd
03.2019 - 07.2020
  • Forklift operations, dispatch, packing and organising freight for pallet orders, organising branch delivery runs, picking orders via pda/rf scanner, some deliveries.
  • Telephone: 02 8707 7000

Reece Irrigation
09.2016 - 11.2018
  • Delivery driver, sales, customer service, provider of technical information, debt collector, stock ordering, account management, customer relations.
  • Telephone: 02 9726 1599

Education

Certificate III - Financial Services

Collective Learning And Development PTY LTD
03-2023

Certificate III - Warehousing Operations

Murray Mallee Training CO LTD
12-2018

Skills

  • Efficient In Financial services
  • Effective at navigating challenges
  • Friendly, positive attitude
  • Proficient in negotiation strategies
  • Strong interpersonal communication
  • Time Management & organizational skills
  • Strong attention to detail
  • Ability to demonstrate initiative
  • Effective team collaboration
  • Client support
  • Critical thinking for problem-solving

Interests

  • Auto Repair/Restoration
  • Video Gaming
  • Adventure Travel
  • Road / Camping Trips

Timeline

Credit Corp Group
11.2022 - 02.2025

Ceilings By Design
03.2021 - 11.2021

Atom Pty Ltd
03.2019 - 07.2020

Reece Irrigation
09.2016 - 11.2018

Certificate III - Financial Services

Collective Learning And Development PTY LTD

Certificate III - Warehousing Operations

Murray Mallee Training CO LTD
Mark Boyd