Mark Cooper

• Assisted in loading and unloading equipment into the food truck when necessary.
• Prepared meals according to customer orders using fresh ingredients.
• Maintained a clean and sanitary work environment in accordance with health regulations.
• Developed menus for customers to choose from.
• Managed online orders and deliveries within designated areas.
• Provided excellent customer service, resolving customer complaints quickly and professionally.

• Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
• Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
• Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
• Assisted with planning special events such as wine tastings or cocktail parties.
• Resolved customer complaints regarding quality of food or beverage service in a timely manner.
• Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.

• Opening procedures ie turning off alarms , unlocking safe, counting in float for tills and checking money in float tin, opening doors ready for trade
• Day to day procedures, serving customers, unloading trucks with forklift, stocking coldroom and restocking shelf's, setting up product display's
• End of day procedures balancing tills and float, making sure premises are locked and secure , setting alarms

• Check car to make sure safe and clean
• Helped passengers in and out vehicles and stowed luggage securely to prevent damage.
• Demonstrated professional conduct with clients and families do deliver outstanding customer service.
• Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.

• Spearheaded the business into Australia
• Facilitated and managed business plan development based on market and industry research.
• Continually built new client business within markets by pursuing strategic targets.
• Negotiated with new clients and closed on long-term agreements.

• Focused on achieving highest level of expectations to meet client and company satisfaction.
• Developed and tracked key performance indicators within client services department.
• Developed pricing strategies to negotiate contract renewals with key accounts.

• Everything needed to set up manufacturing business in another country
• Apply for all permits and license's needed to do business in the Philippines
• Sores all materials for manufacturing
• Designing product's and training staff to produce your product line to high standards in the time allocated.
• Arange logistics and paperwork for export

Back 2 Baseix is a game supply company.

laser cutting and casting stuff for the tabletop gaming market

• Day to day duties including
• Ordering materials needed
• Sorting online orders ready for picking and packing
• Picking and packing orders
• Making stock ie laser cutting or casting
• Arranging delivery's ether australia post or other courier company's

Furniture Wholesale manufacturer

This was a 16 hour a day job 7 days a week .

I employed up to 50 people

• Furniture design and costing
• Working with large clients to design ranges of furniture for different selling points and markets
• Teaching employees how to make all the ranges efficiently
• Arranging delivery's all over australia
• Book keeping

I was a very hands on person and i filled in every position in the factory from truck driving to cleaning the toilets to wining and dining clients from all over the world