- Cooking
- Outdoor Recreation
- Team Sports
- Hiking
- Playing Sports
- Video Gaming
- Camping
- I enjoy cooking for friends and family gatherings
- Road Trips
- Creative Writing
Mark Cooper
House Coordinator / Youth Worker / Mentor
Blakeview,SA
Summary
Dynamic professional with strong communication and organizational skills. Proven ability to develop and implement tailored care plans, facilitating effective team collaboration and delivering high-quality support to clients.
Overview
10
10
years of professional experience
Work History
In House Practitioner
Baptist Care
Adelaide, SA
09.2025 - Current
- Assisted in delivering high-quality care to clients, ensuring adherence to safety protocols.
- Supported daily operational tasks by maintaining accurate client records and documentation.
- Collaborated with team members to implement care plans tailored to individual needs.
- Engaged with clients to provide emotional support and enhance overall well-being.
- Organising and Facilitating Placement Care Team Meetings
- Organising and Facilitating Staff Supervisions, (Individual and Group)
- Organising and facilitating Training for staff
- Organising and facilitating meetings with Stakeholders of Clients.
- Supporting, Educating and Empowering Youth Support Workers in my Team
- Maintaining Professional Relationships with Stakeholders and staff
- Rostering Shifts for Placements
- Staff Shift/Hour Approval
- Approving Staff Leave
- Employee Management System
- Develop and implement strategies for Young People with challenging behaviours
- Research and provide information to care team, on complex behaviours of Young People in our care
- Develop and complete Holistic Assessments and Care Plans for clients
- Develop and implement appropriate safety plans for behaviours of concern
- Work closely with stakeholders and NDIS practitioners to advocate for clients to get the appropriate supports and funding they need.
- Organise and facilitate medical appointments as required
Therapeutic Support Manager
Lifestyle Solutions
Adelaide, SA
03.2025 - 09.2025
- Organising and Facilitating Placement Care Team Meetings
- Organising and Facilitating Staff Supervisions, (Individual and Group)
- Organising and facilitating Training for staff
- Organising and facilitating meetings with Stakeholders of Clients.
- Supporting, Educating and Empowering Youth Support Workers in my Team
- Maintaining Professional Relationships with Stakeholders and staff
- Rostering Shifts for Placements
- Staff Shift/Hour Approval
- Approving Staff Leave
- Employee Management System
- Develop and implement strategies for Young People with challenging behaviours
- Research and provide information to care team, on complex behaviours of Young People in our care
- Develop and complete Holistic Assessments and Care Plans for clients
- Develop and implement appropriate safety plans for behaviours of concern
- Work closely with stakeholders and NDIS practitioners to advocate for clients to get the appropriate supports and funding they need.
- Organise and facilitate medical appointments as required
- Monthly reports for placements and clients
- Timesheet approvals for staff members that have worked in my placements
- DCP Licensing Audits
- Working with stakeholders for reunification of client with family
- Develop and implement transition plan for client for change of care arrangements (Post 18)
- Problem Solving between staff members and empowering the care team to work together to resolve issues that may arise.
- Monthly Placement Audits
Integrated House Coordinator and House Coordinator
Baptist Care SA
Adelaide, SA
01.2022 - 03.2025
- Coordinated daily activities and schedules for residents to enhance community engagement and well-being.
- Implemented person-centered care plans, ensuring alignment with individual needs and preferences.
- Facilitated communication between staff, residents, and families to promote transparency and trust.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention.
- Organising and Facilitating Placement Care Team Meetings for multiple teams.
- Organising and Facilitating Staff Supervisions, (Individual and Group)
- Organising and facilitating Training for staff
- Organising and facilitating meetings with Stakeholders of Clients.
- Supporting, Educating and Empowering Youth Support Workers in my team
- Maintaining Professional Relationships with Stakeholders and staff
- Rostering Shifts for Placements
- Staff Shift/Hour Approval
- Approving Staff Leave
- Employee Management System
- Develop and implement strategies for Young People with challenging behaviours
- Research and provide information to care team, on complex behaviours of Young People in our care
- Develop and complete Holistic Assessments and Care Plans for clients
- Develop and implement appropriate safety plans for behaviours of concern
- Work closely with stakeholders and NDIS practitioners to advocate for clients to get the appropriate supports and funding they need.
- Organise and facilitate medical appointments as required
- Monthly reports for placements and clients
- Timesheet approvals for staff members that have worked in my placements
- DCP Licensing Audits
- Working with stakeholders for reunification of client with family
- Develop and implement transition plan for client for change of care arrangements (Post 18)
- Problem Solving between staff members and empowering the care team to work together to resolve issues that may arise.
- Monthly Placement Audits
Youth Support Worker and Mentor
Baptist Care SA
Adelaide, SA
08.2016 - 01.2022
- Mentoring and supporting young people aged between 3 and 19
- Helping young people to set and achieve their goals
- Filling out Case Notes for clients
- Filling out Referral Forms for clients
- Liaising with different services and organisations within the community
- Problem Solving
- Conflict resolution between young people
- Engaging young people in education and activities
- House keeping
- General office duties
- Following policies and procedures
- Maintaining professional boundaries with the young people
- Responding to critical situations when required
- Transporting young people between services
- Debriefing with line manager’s and team members
- Providing and receiving feedback to the young people and colleagues
- Maintaining a high level of communication
- Building and maintaining professional relationships with clients and colleagues
- Assisting young people to enrol in future courses
- Assisting young people with their community
- Assisting young people to build resume’s
- Reporting critical incidents to the correct authorities and agencies
- Facilitate and transport young people to and from Access visits with family members, and siblings
Youth Mentor
Mark's Mentoring Services
Gawler, SA
01.2021 - 12.2021
- Mentored youth in personal development and academic achievement, fostering growth and resilience.
- Developed and implemented individualized support plans to address specific needs of mentees.
- Facilitated group workshops on life skills, enhancing communication and teamwork among participants.
- Collaborated with parents and educators to promote positive youth engagement strategies.
- Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
- Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
- Built lasting relationships with youth and parents or guardians.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Served as a positive role model by exhibiting strong work ethic, time management skills, and commitment to personal growth throughout the mentoring relationship.
- Established a safe and supportive environment for open discussion, fostering strong relationships between mentors and mentees.
- Facilitated conflict resolution among peers, cultivating a culture of respect and understanding within the group.
- Coordinated with parents, teachers, and other stakeholders to ensure consistent support for the youth''s overall development.
- Implemented goal-setting strategies with mentees, promoting personal accountability and growth towards their objectives.
- Connected youths with relevant resources such as scholarships or internships, enhancing their future opportunities for success.
- Developed personalized mentorship plans for each individual, resulting in improved self-esteem and confidence levels.
- Promoted mental health awareness through education and open conversations, equipping youths with coping strategies to manage stress effectively.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Assisted clients with obtaining housing, employment and support resources.
- Helped clients navigate social services system and access needed resources.
Family Contact Worker
Department of Child Protection
Elizabeth, SA
02.2019 - 09.2019
- Building and maintaining rapport with Young people and their parents
- Time Management
- Observe and facilitate Family Contact between Parents and Young people in the office and various other locations
- Maintaining Professional Relationships between different agencies and stakeholders
- Case Notes for Observations of Contact visits
- General Office Duties
- Transportation of Client’s to and from contact visits
- Transportation of Client’s by various means of transport vehicles ( Air, Land or Sea) to different locations around South Australia
- Working within a team environment and working independently
- Using various car seats and restraints within work vehicles to transport client’s
- Supporting young people aged between 5 days old and 18yrs
Education
Certificate IV - Youth Work
TAFE SA
SA07-2016
Skills
- Multitasking
- Time management
- Reliability
- Excellent communication
- Team leadership
- Relationship building
- Team coordination
- Microsoft office
- Team collaboration
- Organizational skills
- Creative thinking
- Adaptability and flexibility
- Problem-solving
- Teamwork and collaboration
- Staff scheduling
- Staff motivation
- Team building
- Workload prioritization
- Scheduling coordination
Interests
Timeline
In House Practitioner
Baptist Care
09.2025 - Current
Therapeutic Support Manager
Lifestyle Solutions
03.2025 - 09.2025
Integrated House Coordinator and House Coordinator
Baptist Care SA
01.2022 - 03.2025
Youth Mentor
Mark's Mentoring Services
01.2021 - 12.2021
Family Contact Worker
Department of Child Protection
02.2019 - 09.2019
Youth Support Worker and Mentor
Baptist Care SA
08.2016 - 01.2022
Certificate IV - Youth Work
TAFE SA