Mark Daoud

• - Investigated potential scam and fraud alerts.

•Conducted case reviews and supported fraud prevention onboarding

• Company Overview: Chemist Warehouse is a pharmacy retailer that provides a wide range of pharmacy products and services.
• Reconciled discrepancies between supply orders versus actual received items.
• Resolved customer complaints promptly in a professional manner.
• Performed inventory management tasks including stocking shelves, receiving shipments, restocking shelves, and ordering supplies when needed.
• Performed cashier duties such as accepting payments, issuing receipts, and balancing daily transactions.
• Monitored expiration dates on all medications to ensure quality control standards are met.
• Provided excellent customer service by answering questions regarding prescriptions, over-the-counter medications, and health products.
• Ensured proper storage conditions for drugs by monitoring temperature controls in refrigerators.
• Placed filled prescriptions in appropriate containers for immediate or future sale.
• Stocking Shelves
• Secure Storage of Medications
• Pharmacy Automation
• Drug Inventory Control
• Product Restocking
• Verifying Orders
• Assisting Pharmacists
• Till Counting
• Patient Safety
• Answering Customer Questions
• Accepting Payments
• Workplace Safety
• Proper Labeling
• Chemist Warehouse is a pharmacy retailer that provides a wide range of pharmacy products and services.

• Provide information on products to customers.
• Maintain contacts with customer's leaders and analyze requirements and service quality and sort out any relevant issues.
• Respond to email enquiries.
• Follow up on customer questions until resolved.
• Maintain record of all company's staff and tools on site.
• Assist employees in check-ins.
• Identify and procure project infrastructure needs and secure project team resources.
• Hired and oversaw subcontractors to meet project needs.
• Kept site work safe and in line with budget, schedule and applicable building codes.
• Using power tools safely.
• Generated reports detailing findings and recommendations.
• Coached staff on daily performance and conducted evaluations to constructively address concerns.
• Frequently inspected production area to verify proper equipment operation.