Mark Denny
Berwick
Summary
Dynamic leader with a proven track record at Hettich Australia, excelling in operations management and relationship building. Spearheaded dealer network expansion and consistently overachieved sales targets through effective communication and data-driven strategies. Demonstrated adaptability and problem-solving prowess, enhancing customer satisfaction and loyalty.
Overview
18
18
years of professional experience
Work History
National Dealer Manager
Hettich Australia
06.2019 - Current
- Provided comprehensive training to dealership staff on product features and benefits for informed selling practices.
- Streamlined communication between internal departments and dealer partners for enhanced efficiency and collaboration.
- Conducted regular visits to dealership locations, reinforcing strong relationships through face-to-face interaction.
- Resolved conflicts and disputes among dealers, negotiating mutually beneficial solutions to maintain positive working relationships.
- Increased dealer network by identifying and recruiting potential dealers in targeted markets.
- Developed strong relationships with key dealers, resulting in increased loyalty and repeat business.
Area Manager
Hettich Australia
02.2011 - Current
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Resolved conflicts promptly to promote positive environment for customers.
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Territory Manager
Nikpol
03.2006 - 01.2011
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Education
High School Diploma -
Whitefriars College
Donvale, VIC11.1980
Skills
- Sales Presentations
- Data-driven decision-making
- Operations Management
- Pricing strategy
- Compliance knowledge
- CRM proficiency
- Customer Service
- Problem-Solving
- Reliability
- Effective Communication
- Decision-Making
- Relationship Building
- Adaptability
Timeline
National Dealer Manager
Hettich Australia
06.2019 - Current
Area Manager
Hettich Australia
02.2011 - Current
Territory Manager
Nikpol
03.2006 - 01.2011
High School Diploma -
Whitefriars College
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