Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Durrant

Tahmoor,NSW

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.

Overview

33
33
years of professional experience

Work History

Electrical Team Leader

Sydney Trains
01.2002 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Optimized customer/company experience by effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.

Work Group Leader

Flour Daniel
05.1998 - 01.2002
  • Delegated tasks strategically and monitored progress for timely completion.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Monitored team performance to identify productivity improvement opportunities.
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Inspected tools and machines to maintain quality and efficiency.

Electrical Linesman

RailCorp
06.1990 - 05.1998
  • Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
  • Responded to emergencies and outages that required additional labor and assistance for repairs.
  • Maintained solid safety record with no OSHA-recordable incidents.
  • Performed maintenance and reconducting work in varied weather conditions.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
  • Worked on both dead and energized lines.
  • Removed old poles and hardware and replaced with new equipment.
  • Resagged loose lines to prevent failures.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Applied functional knowledge and troubleshooting abilities to isolate and diagnose diverse faults.
  • Identified and corrected defects to bring completed products in line with tolerances.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Cert 3 Overhead Line Worker - Electrical

Railcorp

MR Class Licence -

RMS

Elevated Work Platform -

Workcover

Forklift Opperator -

Workcover

Protection Officer Class 4 -

Sydney Trains

Hand Signaler Level 2 -

Sydney Trains

Chainsaw Operations -

Tafe

Tree Lopping Around Electrical Equipment -

TAFE

Tree Felling -

TAFE

Skills

  • Safety Processes
  • Overseeing Daily Activities
  • Problem-Solving
  • Continuous Improvement Strategies
  • Work Planning and Prioritization
  • Environmental Practices
  • Attention to Detail
  • Employee Recognition
  • Maintain Systems
  • Onsite Visits
  • Daily Workflow Improvement
  • Issue Resolution

Timeline

Electrical Team Leader

Sydney Trains
01.2002 - Current

Work Group Leader

Flour Daniel
05.1998 - 01.2002

Electrical Linesman

RailCorp
06.1990 - 05.1998

Cert 3 Overhead Line Worker - Electrical

Railcorp

MR Class Licence -

RMS

Elevated Work Platform -

Workcover

Forklift Opperator -

Workcover

Protection Officer Class 4 -

Sydney Trains

Hand Signaler Level 2 -

Sydney Trains

Chainsaw Operations -

Tafe

Tree Lopping Around Electrical Equipment -

TAFE

Tree Felling -

TAFE

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Mark Durrant