Mark Edwards
Mount Barker,SA
Summary
Dynamic Parts Counter Sales Person with a proven track record at Stanford Mowers Mount Barker, adept in upselling strategies and customer relationship building. Excelled in enhancing customer satisfaction and streamlining order processing, contributing to a significant increase in sales efficiency. Skilled in cash handling and committed to maintaining high-quality service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parts Counter Sales Person
Stanford Mowers Mount Barker
Totness, SA
07.2024 - Current
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Resolved customer complaints in a timely manner.
- Organized shelves and displays to ensure easy access to products for customers.
- Greeted customers and provided excellent customer service.
- Reviewed catalogs and computer databases to search and locate correct parts for customers
- Performed cashier duties such as receiving payments from customers and issuing receipts.
- Assisted customers with locating the correct part for their needs.
- Processed orders and invoices accurately and efficiently.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
Parts Counter Sales Person
The Big Mower NT
Winnellie, NT
03.2022 - 07.2024
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Resolved customer complaints in a timely manner.
- Organized shelves and displays to ensure easy access to products for customers.
- Greeted customers and provided excellent customer service.
- Taught and trained new sales personnel on customer service and sales techniques.
- Attended trade shows or conventions when required.
- Reviewed catalogs and computer databases to search and locate correct parts for customers
- Performed cashier duties such as receiving payments from customers and issuing receipts.
Delivery Driver/Line Cook
Red Rooster
Palmerston, NT
01.2020 - 03.2022
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Presented order bills and collected payments for deliveries.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils.
- Communicated effectively with other staff members regarding orders and menu changes.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Performed workstation prep prior to shift start.
Skills
- Upselling strategies
- Mathematics
- Cash handling experience
- Customer relationship building
- Order processing efficiency
- Goal-oriented mindset
Affiliations
Play with Mount Barker Football Club
Play with Mount Barker Cricket Club
Certification
Full C class Licence
Timeline
Parts Counter Sales Person
Stanford Mowers Mount Barker
07.2024 - Current
Parts Counter Sales Person
The Big Mower NT
03.2022 - 07.2024
Delivery Driver/Line Cook
Red Rooster
01.2020 - 03.2022