Mark Edwards
Bensville
Summary
Proactive and goal-oriented Administration professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Positive record of instituting change in policy and procedures, coaching and training of staff in a variety of environments. Passionate in creating an environment of service excellence. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Administration Officer
CCLHD - IPU
04.2022 - Current
- Updating details into eMR regarding admission, transfer and discharge information
- Providing information and support for patients and visitors to Gosford hospital
- Seconded to G4 as a CSO level 3 for 3 months
- Managed post day of operations data and roster creation
- Managed staff mandatory training courses
- Managed recruitment of nursing staff
- Procurement of stock and stationery supplies orders for the IPU
Homologation Manager
Tiger bay Consulting
08.2021 - 03.2022
- Evaluated MBA programs Nationally and Internationally
- Developed file management system for key documents and databases
- Writing, editing and proofreading of all documents for a 24 subject MBA
- Accomplished a marking criteria for subject specifications and requirements
Supplier Manager
MyHomeCare
03.2021 - 08.2021
- Development of Compliance specifications for over 200 suppliers
- Identifying new and key suppliers
- Reporting to Department of Health on COVID-19 compliance of all suppliers
Resource Administrator
Qantas Airways Limited
08.2011 - 02.2021
- Analysis of post day of operations and reporting using Ground Star Rostering for 7500 staff
- Ensure accurate and timely production of time and attendance data for payroll, including the analysis and correction of payroll errors
- Knowledge and application of 3 key awards cover 7500 Qantas staff
- Data reporting and analysis
- Achievements
- Participated in the streamlining of payroll inputs for Qantas Ground Operations staff
- Assisted with the development and refinement of procedures with the introduction of Enterprise Bargaining Agreement for Qantas Ground Staff
- Authored the Time Stamping training manual
Domestic Cabin Crew Training and Compliance Analyst
Qantas Airways Limited
04.2016 - 08.2016
- Managing the accommodation and transport allocation for 3500 Short haul cabin crew
- Verified Short Haul cabin crew compliance with policies, regulations, and safety guidance.
- Assisted with development of compliance objectives and strategies.
- Conducted periodic compliance audits for 3500 Domestic Cabin Crew.
- Developed and implemented corrective action plans for non-compliance issues.
Casual Academic Teacher/Lecturer
University of Wollongong
01.2010 - 01.2013
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Created and developed lesson plans to meet students' academic needs.
- Built strong rapport with students through class discussions and academic advisement.
Senior Pastor
Taree Baptist/Albion Park Baptist Church
01.2001 - 01.2011
- Provided spiritual and administrative leadership to church of 130 members and managed daily operations.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Coordinated and managed volunteer activities for community service projects.
Senior Postal Delivery Officer
Australia Post
01.1994 - 01.2000
- Mail sorting and delivery for an area of 1000 delivery points
- Staff supervision and training of 14 postal delivery officers
- Project management and implementation of V-Sort delivery system
National Product Marketing Manager
Koorong Books
01.1992 - 01.1994
- Oversaw product development, marketing, and launches.
- Drove marketing initiatives to increase product visibility and market performance for 110000 customers.
- Supported marketing programs and campaigns with content and messaging to drive demand.
- Penetrated new segments through use of strategic marketing initiatives.
Accounts Payable Officer
Evans Shire Council
01.1989 - 01.1991
- Procurement of supplies
- Developed reports for senior management to outline expenditures, vendor spend and forecasting.
- Matched purchase orders with invoices and recorded necessary information.
Legal Clerk/Contracts Clerk
Roads and Traffic Authority
01.1981 - 01.1989
- Paralegal duties, Report writing
- Provision of administration support for Queens Council and Barrister in office and court attendance
- Supervision of staff
Bank Teller
Rural Bank of NSW
01.1980 - 01.1981
- Customer service
- Cash handling
- General ledger updating
Education
Masters of Business Research - Supply Chain And International Development
University of Wollongong
Wollongong01.2018
Bachelor of Ministry -
Morling College
Sydney01.2004
Personnel Management Certificate - Human Resources Management
NSW TAFE
Sydney01.1985
Higher School Certificate - undefined
East Hills Boys High
01.1979
Skills
- Effective Decision Making
- Strong Commitment to Customer Satisfaction
- Clear Information Delivery
- Collaboration and Persuasion
- Process Control
- Procedure Enhancement
- Effective Contract Negotiation Skills
- Workplace Coordination
- Schedule management
- Comprehensive Reporting Ability
- Compliance Management
- Document Management
- Comprehensive Report Development
- Process Optimization
Certification
Training & Development Cert. IV, CSU, 01/01/11
Timeline
Administration Officer
CCLHD - IPU
04.2022 - Current
Homologation Manager
Tiger bay Consulting
08.2021 - 03.2022
Supplier Manager
MyHomeCare
03.2021 - 08.2021
Domestic Cabin Crew Training and Compliance Analyst
Qantas Airways Limited
04.2016 - 08.2016
Resource Administrator
Qantas Airways Limited
08.2011 - 02.2021
Casual Academic Teacher/Lecturer
University of Wollongong
01.2010 - 01.2013
Senior Pastor
Taree Baptist/Albion Park Baptist Church
01.2001 - 01.2011
Senior Postal Delivery Officer
Australia Post
01.1994 - 01.2000
National Product Marketing Manager
Koorong Books
01.1992 - 01.1994
Accounts Payable Officer
Evans Shire Council
01.1989 - 01.1991
Legal Clerk/Contracts Clerk
Roads and Traffic Authority
01.1981 - 01.1989
Bank Teller
Rural Bank of NSW
01.1980 - 01.1981
Higher School Certificate - undefined
East Hills Boys High
Masters of Business Research - Supply Chain And International Development
University of Wollongong
Bachelor of Ministry -
Morling College
Personnel Management Certificate - Human Resources Management
NSW TAFE
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