Mark El-Osta
Hamilton,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Road Worker Labourer
Evolution Civil Pty Ltd
HAMILTON , QLD
03.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
Cement Contractor
LabourerWagner Investments Pty Ltd Syanco
Pinkenba , QLD
01.2024 - 04.2024
- Developed and managed cement projects to ensure safe and efficient completion of tasks.
- Performed quality assurance checks throughout the cement project to identify any potential issues or defects.
- Assisted with mixing concrete according to specific formulas for different construction applications.
- Inspected building plans prior to beginning work on a project in order to ensure that all safety protocols are followed correctly.
- Maintained accurate records of all materials used in each project including quantities, costs, and labor hours spent.
- Monitored progress on each job site ensuring that deadlines were met while also maintaining high standards of safety and quality control.
- Conducted regular maintenance checks on tools and equipment used in the installation process in order to minimize downtime due to mechanical failures.
- Set up and reinforced forms to accurately pour concrete for walkways and other structures.
- Removed debris and waste to clean site after completing work.
- Inspected and maintained tools and equipment.
- Prepared and cleaned surfaces for finishing to reduce holes and cracks.
- Compacted grade using jumping jack or plate compactor equipment.
- Calculated concrete quantities needed for jobs.
Container Unloader
JBS Wear
Eagle Farm , QLD
02.2024 - 03.2024
- Loaded and unloaded containers of merchandise onto trucks or trailers manually or using a forklift.
- Inspected containers for any damages prior to unloading.
- Verified contents of each container against the manifest list provided by management.
- Maintained records of all incoming shipments, including quantity and type of items received.
- Assisted in loading and unloading cargo from various vessels at the dock.
- Stacked goods on pallets according to size and weight specifications.
- Utilized hand tools such as crowbars, hammers, dollies, straps. to move heavy objects into place.
- Reported any discrepancies between manifests and actual shipment to supervisor immediately upon discovery.
- Wrapped fragile items with protective material before placing them onto pallets for transport.
- Transported loaded pallets to appropriate storage locations using a forklift or other powered equipment safely and efficiently.
Picker Packer
Cornerstone Labour Hire Unit Trust
Brisbane Airport , QLD
12.2023 - 02.2024
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Stocked shelves with incoming merchandise as needed.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Inspected and verified shipments for accuracy and quality assurance.
- Utilized RF scanners to track inventory movements throughout the facility.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Reported any damaged products to supervisor immediately upon discovery.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Weighed packages to ensure they met shipping weight requirements.
- Selected products and items from shelves and pallets for customer orders.
Food Service Worker
Samies Seafood
HAMILTON , QLD
01.2024 - 01.2024
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Monitored inventory levels of food items used during meal services.
DHL / Belway Labor
Belway Labor
Tullamarine
01.2022 - 01.2023
- Belway Labor was very similar to Qube, I did the same tasks and same form of work while employed with Belway
- My skills while working here were improved due to getting more experience in this area of work.
Qube
Qube
Docklands
01.2019 - 01.2022
- While working at Qube I was pick packing in a warehouse - this includes unpacking and packing shipping containers, cleaning shipping containers after unpacking, sorting and organizing, wrapping pallets, identified and reported damaged products and pallets & RF scanning
- Qube taught me most skills about working is a warehouse, most of my work was done in a team but I also occasionally working individually as well, I worked well in both.
McDonalds Crew Member
McDonalds
Hoddle Street Collingwood
01.2018 - 01.2019
- McDonalds played a huge part in most of my customer service skills, I work mostly in the back area of McDonalds preparing and packing food, but I was also trained in the front area order taking and serving food
- Being the highest paced job I worked at, McDonalds improved my skills in working in a fast-paced environment
- Along with this, my skills in working in a team were also improved during the time at this job as it is very important to coordinate with a team to be able to give the best service to customers.
KFC Crew Member
KFC
Preston
01.2017 - 01.2018
- Working at KFC taught me many skills within customer service and food preparation
- During my time at KFC I was trained in customer service, order taking, food preparation, food packing and serving, stocking & cleaning, amongst this I went through health and safety practices and procedures
- KFC taught me how to work in a very fast-paced environment and how to work with other people in a team to give the customers the best service and results
- I feel as though I have a great work ethic and I am a good asset in a team and also while working independently.
Education
VCAL Year 11-12 - VCAL Year 11-12
Melbourne Polytechnic
Heidelberg, VIC09-2019
Control traffic with slow stop bat + Implement Traffic management plan -
Edway Training
01.2019
Ticket To A Trade - Every Trade
Melbourne Polytechnic
Heidelberg, VIC03-2018
Certificate II in Electrotechnology (pre apprenticeship) -
Melbourne Polytechnic
01.2018
White Card -
Melbourne Polytechnic
01.2018
Year 10 -
Thornbury High School
01.2017
Skills
- Exceptional communications skill and customer skills
- Successful working in a team environment as well as independently
- The ability to work under pressure and multi-task
- The ability to follow instructions and deliver quality results
- Knowledge of food preparation and safety
- Problem solving skills
- Cleaning and maintaining a spotless workplace
- Unpacking and packing shipping containers
- Honest
- Accountable
- Diligent
- Organized
- Ethical
- Loyal
- Punctual
- Flexible
- Reliable
- Motivated and driven
- Fast learner
- Problem-Solving
- Public Speaking
- Calm Under Pressure
- Customer Service
- Team building
- Maintenance & Repair
- Organizational Skills
- Excellent Communication
- Multitasking
Personal Information
Date of Birth: 09/01/2002
References
Jayden Ballinger, 0474548851, Tangi (Warehouse manager), 0457393661
Timeline
Road Worker Labourer
Evolution Civil Pty Ltd
03.2024 - Current
Container Unloader
JBS Wear
02.2024 - 03.2024
Cement Contractor
LabourerWagner Investments Pty Ltd Syanco
01.2024 - 04.2024
Food Service Worker
Samies Seafood
01.2024 - 01.2024
Picker Packer
Cornerstone Labour Hire Unit Trust
12.2023 - 02.2024
DHL / Belway Labor
Belway Labor
01.2022 - 01.2023
Qube
Qube
01.2019 - 01.2022
McDonalds Crew Member
McDonalds
01.2018 - 01.2019
KFC Crew Member
KFC
01.2017 - 01.2018
VCAL Year 11-12 - VCAL Year 11-12
Melbourne Polytechnic
Control traffic with slow stop bat + Implement Traffic management plan -
Edway Training
Ticket To A Trade - Every Trade
Melbourne Polytechnic
Certificate II in Electrotechnology (pre apprenticeship) -
Melbourne Polytechnic
White Card -
Melbourne Polytechnic
Year 10 -
Thornbury High School
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