Mark Greenshields
Eynesbury
Summary
Expert Mortgage Broker with 21 years of experience in Residential Home Loans. Extensive policy and product knowledge, combined with great success in client education. Adept at mathematical accuracy and following financial regulations, as well as being a highly skilled advocate.
Overview
29
29
years of professional experience
Work History
Senior Mortgage Broker
Aussie Home Loans
03.2003 - Current
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Assisted customers with completing loan applications and other paperwork.
- Monitored pipelines to track and log status of loans.
Barristers Clerk
Howells Barristers List
01.1995 - 02.2003
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
Diploma of Finance And Mortgage Broking -
Mortgage And Finance Association of Australia
High School Diploma -
Melton Secondary College
Melton, VIC12.1995
Skills
- Expert Negotiator
- Detail-Oriented Approach
- Networking Capabilities
- Problem Solving Aptitude
- Customer Service Excellence
- Relationship Building
- Regulatory Compliance Mastery
- Interpersonal Skills
Community Involvement
Coach AFL Football:
2019-current: Head Coach, Western Jets Futures Squad, NAB/Coates Talent League
2016-2018: Senior Assistant, Western Jets U/18, TAC Cup
2014-2015: Senior Assistant (playing) Coach, Melton Football Club, BFL
2012-2013: Senior Coach: Albion Football Club, WRFL
2007-2009, 2011: Senior Coach, Melton Centrals Football Club, RDFL
Interests
Family Travel
AFL Reading
Farming Golf
Timeline
Senior Mortgage Broker
Aussie Home Loans
03.2003 - Current
Barristers Clerk
Howells Barristers List
01.1995 - 02.2003
Diploma of Finance And Mortgage Broking -
Mortgage And Finance Association of Australia
High School Diploma -
Melton Secondary College