Mark Griffiths
Bucasia,QLD
Summary
To secure a challenging position with a progressive organisation where my experience, organizational, management and selling skills will be fully and effectively utilized. The position would offer employment security, and reward with opportunity for continued personal growth and career advancement.
I am an energetic, passionate and highly motivated Manager who has a significant track record of accomplishment in value driven solutions selling environments. With a broad range of experiences in strategic business development, sales management, relationship marketing, Project Management and technical sales I have demonstrated success in leading strategy and driving business growth within technical, energy, mining, industrial and agricultural industries. Over the years I have also developed strong international connections and cross-cultural expertise within the New Zealand, Papua New Guinea and Australian markets with proven experience growing export opportunities from a nil base. My motivation for undertaking a DIP Business Management (2011) was the desire to build stronger General Management/Operations skills, broaden working knowledge of contemporary business management practices, and challenge my leadership skills and abilities as a business professional for the challenges of today, tomorrow, and beyond!
Overview
42
42
years of professional experience
Work History
Area Manager - Mining
Dowden’s Pumping and Water Treatment
01.2023 - Current
- Sale NQ / PNG Mining & Industrial
- Sales operation for the Hunter Valley/ Bowen Basin encumbering all facets of the business, this includes procuring new business in the Hunter Valley / Bowen Basin, specialising in:
- Sales and Marketing literature
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Project Management
Sales Manager QLD/PNG Mining & Industrial
Xylem Inc
01.2020 - 01.2023
- Sale NQ / PNG Mining & Industrial
- Sales operation for the Mackay Area encumbering all facets of the business, this includes procuring new business from North Queensland and Papua New Guinea, specialising in the
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Project Management
- Rental
Business Development Executive / Manager Australasian Operations
Pumpability Pty Ltd
01.2019 - 01.2020
- Re-Started the Company in Australia, Company had done no business in last 5 Years
- Sales and Technical support
- Implementation of Sales Strategies, to grow the company including literature development, Web Page development
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Increased sales from 0-100 k Per Month
- Employed one new Employee for the Sales Team
- Secured a major supply Contract with a major BHP mine in the Bowen Basin
Manager
Excellence Pump Australia
01.2016 - 01.2019
- Sales Manager
- Managing Australasian Operations
- Started the Company in Australia
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Increased sales from 0-1 million
- Secured Contract with: PEA Australia for the Morevale / Coppabella Mine / North Goonyella Mine and Wambo with two more to come next year
- Roy Hill Mine WA
- Tronox Mine WA
- Currently working on BMA QLD
- FMG WA
- Alcoa WA
- Allightsykes as my Australian distributor and Service Agent
Sales Manager Dewatering Pumps
Allightsykes
01.2016 - 12.2016
- Sales Manager
- Managing Dewater Pump Sales QLD
- Technical support
- Major Quote Preparation
- Client Presentations Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Project Management
Manager
Southern Cross Pump Papua New Guinea
01.2016 - 09.2016
- Sales Manager
- Managing Papua New Guinea Operations
- Management/Service Sales operation for the Port Moresby facility encumbering all facets of the business, this includes procuring new business specialising in the Mines and Warman Slurry Pumps Dewatering Pumps, Generators, Lighting Towers and Southern Cross Tanks
- Staff Management, Training, 3 Managers /13 Fitters/Tank Crews /15 Internal staff 2 Stores Person
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Project Management
- Increased sales from past 3 Financial Years
- Employed one new Manager and two Employees for the Sales Team
- Secured a major supply Contract with Fletcher Moraby and the Australian High Commission as well as an ongoing contract for the Airport cooperation in Papua New Guinea
- Secured a major service D with Lihir Mine
Service Manager
Sunwater
Moranbah
01.2015 - 01.2016
- Sales Service Engineer
- Managing Moranbah Facility
- Mechanical Services Management Sunwater Northern assets, from Collinsville-Blackwater QLD, Encumbering all facets of the business, this includes Project Management, Running Pump Station and Pipelines:
- Burdekin-Moranbah Pipeline 218klm 800mm 4x 23000 ml per annum Pump Stations
- Eungella Pipeline 239klm 450mm-700mm 2x15000 ml per annum Pump Stations
- BMA-Braeside Pipeline 97klm 225mm-450mm 1 x 3250 ml per annum Pump Station
- Collinsville Pipeline 120klm 525mm 3 x 5000 ml per annum Pump Stations
- Blackwater Pipeline 57klm 525-373mm 3 x 3000 ml per annum Pump Stations
- Staff Management, Training, 15 Staff Moranbah /Collinsville
- Safety and Technical support
- Implementation of Project Strategies
- Key Account Management
- Customer Relations
- External Sales
- Major Quote Preparation
- Client Presentations
- 0 lost time injuries in my 9 Months
- All projects finished and on Budget
Services Facility Manager
Weir Minerals Australia
Mackay, Australia
01.2014 - 01.2016
- Sales Service Engineer
- Managing Mackay Service Facility
- Mechanical Services Management/Service Sales operation for the Mackay Branch encumbering all facets of the business, this includes procuring new business from QLD specialising in the Mines and Warman Slurry Pumps
- Staff Management, Training, 4 Area Managers /13 Fitters /2 Internal staff 1 Stores Person
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Project Management
- Increased sales from past 3 Financial Years, largest sales month in Mackay branch history
- Assisted in employing one new Employee for the QLD Sales Team
- Secured a major supply Contract with BMA
- Secured a major service Contract with Nobel Explosives Moranbah
Mechanical Services Manager
Weir Minerals Australia
01.2010 - 01.2014
- Sales Service Engineer
- Mechanical Services Management/Service Sales operation for the Beresfield Branch encumbering all facets of the business, this includes procuring new business from NSW specialising in the Power Industry and Navy.(Including New Zealand)
- Staff Management, Training, 3 External Staff 1 Internal
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Project Management
- Increased sales from past 3 Financial Years
- Assisted in employing one new Employee for the NSW Sales Team
- Secured a major supply Contract with BAE for the Royal Australian Navy
- Secured a major service Contract with Orica Newcastle
NSW Sales Manager / Product Manager
Austral Powerflo Solutions
01.2008 - 01.2010
- NSW Sales Manager
- Running of the Branch operation for NSW Branch encumbering all facets of the business
- Staff Management 3 Internal, 5 External Staff
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Major Quote Preparation
- Client Presentations
- Increased sales 50% from last Financial Year
- Employed three new Employees for the NSW Sales Team
- Secured a $1m contract for the Supply of Gate Globe and Check Valves from a New Supplier Found by Myself
- Implemented a Modular Display Unit for Trade Shows
- Currently Implementing a CRM System
Regional Manager Gladstone Region
Yokogawa Australia Pty Ltd
Gladstone, Australia
01.2007 - 01.2008
- Company Overview: (Instrumentation)
- Running of the Branch operation for Gladstone Branch encumbering all facets of the business
- Staff Management 1 Internal
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- (Instrumentation)
Regional Manager North QLD
Transmark-FCX
North QLD, Australia
01.2007 - 12.2007
- Company Overview: (Valves and Controls)
- Running of the Branch operation for North QLD including Mackay Branch and Townsville Branch encumbering all facets of the business
- Staff Management 1 External 2 Internal
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- (Valves and Controls)
- Increased sales from 15% YTD to surpass budget
- Employed a Trainee for Sales the First for Transmark-FCX
- Secured a $500k Contract for the Supply of Gauges into Alcan
- Secured a Contract for supply of Graco Pumps into Mount Isa Mines
State Manager
Bray Controls Pacific
01.2005 - 01.2007
- Company Overview: (Valves and Controls)
- Running of the Branch operation for NSW encumbering all facets of the business
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Maintenance
- (Valves and Controls)
- Increased sales from $0 to $1 million in 12 months
- Brought to the company 3 multinational accounts through work carried out in NSW
- Received the first Waterworks orders for Bray Controls Pacific
- Introduced Distributors into NSW, for Bray Controls Pacific
State Manager
Ebara Pumps Australia
Newcastle, Australia
01.2000 - 01.2005
- Running of the Branch operation for NSW encumbering all facets of the business
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Maintenance
- Stores
- Increased Sales from $0 to $750 k in the NSW market
- Average Sale being $750.00
- Introduced a distributor network for NSW
- Implemented a training course for new distributors
Newcastle Manager
Keystone Valves / Tyco Flow Control
Newcastle, Australia
01.1995 - 01.2000
- Company Overview: (Valves and Controls)
- Running of the Branch operation for Newcastle
- Management of Staff
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Maintenance
- Stores
- (Valves and Controls)
- Increased Sales from $750k to $3 Million
- Expanded the Sales team from 2 to 5 and indirectly 7 Fitters and 1 Stores Person
- Expanded Sales to include markets that had never been serviced by the Company
- Won the Mine Hunter Project for supply of Valves on the Seven Vessels, which included Vent Valves, AFFF Valves (Firefighting System), Sea chest Valves, Side Vent Valves
- This project over a 2 Year period was $700 k
- Because of the work done on the Mine Hunters I also won the upgrade on the Kanimbla and Manoora supplying 90-95% of the Valves for the upgrade
- Valves included were, Fire Systems, Sea chest, Side valves, Vent, Fuel, Kerosene, this order was over 2 Million over 2 years
- During this time I also made a concerted push into the Mines in the Newcastle area winning Green Field site such as Bengalla, Mt Owen, and Dartbrook
Newcastle Pumps Manager
BTR Engineering
Newcastle, Australia
01.1991 - 01.1995
- Management of Staff
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Maintenance
- Increase sales from $500 k- 1.2 Million
- Expanded Sales to include markets that had never been serviced by the Company
- Introduced a distributor network for NSW
- Implemented a training course for new distributors
Manager NSW
Fluid Control Sales
01.1990 - 01.1991
- Company Overview: (Valtek Control Valves)
- Management of Staff
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Maintenance
- (Valtek Control Valves)
- Increase sales from $750 k- 1.0 Million
- Expanded Sales to include markets that had never been serviced by the Company
- Won the CIG/BOC Oxy PLANT BHP Newcastle
Clyde Master / BTR Indeng
01.1983 - 01.1990
- Management of Staff
- Sales and Technical support
- Implementation of Sales Strategies
- Key Account Management
- Customer Relations
- External Sales
- Internal Sales
- Marketing
- Maintenance
- Started in the store worked my way to Internal Sales Pumps Sydney
- Promoted to Sales Engineer Pumps Perth
- Promoted to Pumps Manager Perth
- Transferred to Sydney, Senior Sales Engineer Pumps Sydney
- Promoted to Pumps Manager Sydney/National Product Manager (Sandpiper Pumps)
- Grow my division in Sydney from 2 to 5
- Transferred to Newcastle as Pumps Manager NSW/National Product Manager (Sandpiper Pumps)
- Grow my division sales by 200%
Education
DIP Business Management -
Tafe NSW Thornton
01.2011
Trade Course - Boilermaker / Welder
Taree Technical College
Taree01.1983
School Certificate -
Chatham High School
Taree01.1978
Skills
- DIP Business Management
- Relationship Marketing
- Senior Account Management
- Sales Training
- Strategic Planning
- Product Development-Management
- International Sales
- Project Management
- Strategic Business Planning
- Sales Management
- Business Development-Management
- Consular Sales Professional
- Relationship building and management
- Order Management
- Operations Management
- Team Development
- Lean Manufacturing
- Employee Scheduling
- Territory Management
- Performance Management
- Customer Relationship Management
- Recruitment and hiring
- Sales minded
- Business Development
Personal Information
- Number of Children: 3
- Health Status: Good health
- Date of Birth: 12/13/62
- Marital Status: Married
Hobbies and Interests
- Fishing
- Boating
- Golf
- Guitar
Timeline
Area Manager - Mining
Dowden’s Pumping and Water Treatment
01.2023 - Current
Sales Manager QLD/PNG Mining & Industrial
Xylem Inc
01.2020 - 01.2023
Business Development Executive / Manager Australasian Operations
Pumpability Pty Ltd
01.2019 - 01.2020
Manager
Excellence Pump Australia
01.2016 - 01.2019
Sales Manager Dewatering Pumps
Allightsykes
01.2016 - 12.2016
Manager
Southern Cross Pump Papua New Guinea
01.2016 - 09.2016
Service Manager
Sunwater
01.2015 - 01.2016
Services Facility Manager
Weir Minerals Australia
01.2014 - 01.2016
Mechanical Services Manager
Weir Minerals Australia
01.2010 - 01.2014
NSW Sales Manager / Product Manager
Austral Powerflo Solutions
01.2008 - 01.2010
Regional Manager Gladstone Region
Yokogawa Australia Pty Ltd
01.2007 - 01.2008
Regional Manager North QLD
Transmark-FCX
01.2007 - 12.2007
State Manager
Bray Controls Pacific
01.2005 - 01.2007
State Manager
Ebara Pumps Australia
01.2000 - 01.2005
Newcastle Manager
Keystone Valves / Tyco Flow Control
01.1995 - 01.2000
Newcastle Pumps Manager
BTR Engineering
01.1991 - 01.1995
Manager NSW
Fluid Control Sales
01.1990 - 01.1991
Clyde Master / BTR Indeng
01.1983 - 01.1990
DIP Business Management -
Tafe NSW Thornton
Trade Course - Boilermaker / Welder
Taree Technical College
School Certificate -
Chatham High School
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