Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Hall

Waikiki,Western Australia

Summary

Proven leader with extensive experience at Aerison, adept in staff management and process improvement. Excelled in fostering team productivity and innovation, enhancing workflows, and driving employee development. Skilled in data analysis and employee motivation, consistently achieving high team performance and customer satisfaction. Senior Supervisor skilled in [Area of expertise] and managing complex projects with general oversight. Effectively communicates within and outside function to gain cooperation on operational processes, practices and procedures. Documented leadership success in making moderate to substantial improvements to enhance staff training and productivity and achieve goals. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

36
36
years of professional experience

Work History

Senior Supervisor

Aerison
06.2008 - Current
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.

Supervisor

Russell Allport P/L
09.1988 - 06.2008
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Boilermaker Welder

TAFE
Devonport, TAS
10.1984

Skills

  • Innovation Skills
  • Staff Oversight
  • Employee Supervision
  • Staff Management
  • Employee Motivation
  • Training and mentoring
  • Goal-Oriented
  • Process Monitoring and Improvement
  • Complex Problem-Solving
  • Operations Management
  • Policy Enforcement
  • Staff Discipline
  • Processes and procedures
  • Teamwork and Collaboration
  • Decision-Making
  • Team Leadership
  • Managing Operations and Efficiency

Timeline

Senior Supervisor

Aerison
06.2008 - Current

Supervisor

Russell Allport P/L
09.1988 - 06.2008

Boilermaker Welder

TAFE
Mark Hall