Mark Joseph Phelan

As a General Labourer for a demolition company, I was responsible for executing a variety of tasks to support the safe and efficient dismantling of industrial and commercial structures. My role required a combination of physical strength, technical skill, and strict adherence to safety protocols to ensure successful project completion. Key responsibilities included:

• Conducted demolition of industrial and commercial buildings, including the removal of roofing, walls, concrete slabs, and paving.
• Managed the removal and disposal of construction waste, ensuring compliance with safety and environmental standards.
• Operated and maintained various power tools such as jackhammers, grinders, and concrete saws to perform precise demolition tasks.
• Executed intensive manual labor tasks, including heavy lifting, debris clearing, and site cleanup.
• Followed detailed instructions and plans to ensure efficient and accurate demolition processes.
• Collaborated with team members to maintain productivity and meet project deadlines.
• Adhered strictly to workplace health and safety protocols to minimize risks and maintain a safe working environment.

As a Client Reporting Associate at Carne Group, I played a pivotal role in ensuring the accurate and timely delivery of regulatory and industry best practice reports to our valued clients. My responsibilities encompassed a range of critical functions, demonstrating my commitment to excellence and attention to detail:

• Problem Solving: I worked closely with various business units to manage routine and complex ad-hoc queries, data requests, and client changes. My analytical and problem-solving skills proved crucial in addressing these challenges and ensuring they met client expectations.
• End-to-End Report Production: I executed the end-to-end production and delivery of periodic reports for our clients, emphasizing precision and timeliness in every aspect of the process.
• Procedural Excellence: I was responsible for drafting and regularly updating procedures to maintain consistently documented tasks. This dedication to procedure optimization aimed at ensuring top-rate accuracy, quality, and on-time delivery of reports and data to clients, all while mitigating operational risks.
• Change Management: I actively supported key projects as part of our change management initiatives, demonstrating adaptability to new situations and contributing to innovation within the organization.

• Key Skills: Executional excellence, Working off initiative, Communication, Interpersonal
• Worked on the Business Banking Team within Capital Markets
• Worked on the Semi-Annual Portfolio Business Credit Review, which highlights the loans that are at risk of defaulting
• Prepared a weekly newsletter and distributed it to the entire Business Banking Department
• Completed updates and created new pages on the internal SharePoint website as needed

• Key Skills: Working off initiative, Adaptability, Critical Thinking
• Worked with the EPA’s Financial Provision Unit, personally preparing financial strength assessments for €105 million of parental company guarantees for16 companies
• Worked in a multidisciplinary team made up of scientists and lawyers
• My role in this team was to manage the financial statements
• Effectively communicated with colleagues, licensees, and management
• Learn how to use and navigate the EPA internal IT systems: CRM, SharePoint and the VisionNet website
• Interacted and attended workshops with the EPA’s external financial consultants Mazars

• Key skills: Self-drive, Problem solving, Interpersonal
• Self-driven role, heavily reliant on the ability to multitask under high pressure
• Demonstrating empathy towards customers was key in promoting a positive and confrontation free experience
• Working as an individual and as a team helped ensure tasks were completed and problems were solved

• Key Skills: Communication, Teamwork, Time Management
• Communicated effectively with crew members to increase efficiency and keep service quality high, while working in a faced paced environment
• Ensured cleanliness of the restaurant such as the dining area, kitchen area and restrooms
• Provided quality service to customers by preparing, packing, and giving orders to customers in a timely and efficient manner