Summary
Overview
Work History
Skills
Certification
LANGUAGE
Timeline
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Mark Kassis

Sydney

Summary

Dedicated professional with extensive experience across retail sales, warehouse operations, labouring and delivery services, showcasing a strong commitment to enhancing customer experiences, streamlining operations, and ensuring punctual deliveries. As a young adult, I pride myself on my hard work and strong work ethic. I began working at the young age of sixteen, and till now work. I am dedicated and passionate about any role I take on. I am a hardworking individual seeking employment. I am highly dependable and ready to learn, adapt and work.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Baggage Handler

Sydney Airport
  • Inspected bags for security purposes before loading onto aircraft.
  • Removed bags from conveyor belt and read bag tags for accurate routing.
  • Operated baggage carts to transport luggage between planes and terminals.
  • Sorted and transported bags to appropriate piers within handling area using cart.
  • Aircraft baggage loading and unloading.
  • Baggage sorting and transportation within the international terminal.

Warehouse Packer

Action Workforce
  • Packed, weighed and shipped items per customer specifications.
  • Organised items on racks, shelves and bins to maintain established order.
  • Reviewed orders to verify products met specifications.
  • Efficiently managed warehouse packing duties.
  • Exhibited detail-focused approach in maintaining inventory accuracy.
  • Collaborated with team to resolve packing issues, enhancing workflow.

Delivery Driver

Linfox
  • Protected customer packages from damage with safe handling and proper load balancing.
  • Avoided delivery errors by closely following scanning, tracking, and documentation procedures.
  • Promoted package security, following protocols for signature-required deliveries and choosing reasonable locations to leave at-the-door drop-offs.
  • Cleaned and maintained delivery vehicle to meet professional standards.

Laborer

Randstad
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.

Retail Sales Associate

Footlocker
  • Greeted customers and helped in finding suitable footwear and apparel, enhancing their shopping experience.
  • Mastered product knowledge to provide accurate information and recommendations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Opened and closed store and prepared nightly bank drop for manager.

Courier Driver

Capital Transport Group
08.2024 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.

Skills

  • Attention to detail
  • Attention to inventory
  • Effective team communication
  • Problem solving
  • Safe driving practices
  • Critical thinking
  • Inventory maintenance
  • Customer satisfaction
  • Store Operations

Certification

  • Security License
  • CPR and First Aid
  • Full Drivers License
  • RSA
  • White Card
  • Screening Officer

LANGUAGE

English Proficient (C2)
Arabic Proficient (C2)

Timeline

Courier Driver

Capital Transport Group
08.2024 - Current

Warehouse Packer

Action Workforce

Delivery Driver

Linfox

Laborer

Randstad

Baggage Handler

Sydney Airport

Retail Sales Associate

Footlocker

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Mark Kassis