Mark Kelly
Gold Coast,QLD
Summary
Motivated professional with a robust background as a Head Baker/Manager for three years, poised to transition into a new field of work driven by a desire for fresh challenges and growth opportunities. Demonstrates a solid track record of culinary management excellence and unwavering commitment to safety standards. Proficient in overseeing all bakery operations with meticulous attention to detail and a focus on maintaining the highest levels of safety and hygiene. Skilled in fostering teamwork, executing production plans, and ensuring compliance with industry regulations. Eager to apply leadership and safety expertise to thrive in a new career path.
Overview
6
6
years of professional experience
Work History
Head Baker /Production Manager
The Bread Social
03.2021 - Current
- Managed customer service operations, including taking orders and resolving complaints.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Operated and maintained bakery equipment, including ovens and mixers.
- Managed training, disciplining and motivating employees.
- Resolved customer concerns with positive approach and constructive strategies.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Complied with health and safety codes to protect staff and customers.
- Trained and supervised new employees on bakery operations and procedures.
Head Baker
Bakers Delight
01.2018 - 03.2021
- Managed training, disciplining and motivating employees.
- Developed unique recipes and confections to set bakery apart from competition.
- Operated cash registers and processed payments accurately.
- Oversaw budgets and cost controls to maintain efficient operations.
- Produced consistently high-quality baked goods for customers.
Education
Electrotechnology Cert2
TAFE Queensland
Ashmore, QLDBread Making Cert3
Kingscliff Tafe
High School Diploma -
Varsity College
Varsity Lakes, QLD12.2014
Skills
- Excellent Math Skills
- Quality Control
- Health and Safety Regulations Management
- Time Management
- Spreadsheet Tracking
- Safe Work Practices
- Daily Schedule Creation
- Build Training Manuals
- White Card
- Drivers License/Reliable car
- Own Tools
References
Mark Browning | Operations manager
0414728277
opsmanager@thebreadsocial.com.au
Daisy (Bread Social HR)
0466614116
hr@thebreadsocial.com.au
Shannan Tate | Electrotechnology Teacher
0409531137
Timeline
Head Baker /Production Manager
The Bread Social
03.2021 - Current
Head Baker
Bakers Delight
01.2018 - 03.2021
Electrotechnology Cert2
TAFE Queensland
Bread Making Cert3
Kingscliff Tafe
High School Diploma -
Varsity College
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