Mark Kirilow

• Provided a high degree of leadership to ensure timely agile project delivery for Web Applications, Mobile Applications, Cloud Migrations, API’s, Reporting system upgrades, Salesforce features, Security initiatives and DevOps solutions.
• Managed global cross functional teams across multiple time zones and disciplines while working towards a common goal.
• Implemented performance metrics to enhance delivery efficiency and ensure high-quality service standards.
• Increased sprint velocity through effective facilitation of Agile ceremonies.
• Maintained clear process documentation and team workflow visualisation.
• Ensured consistent use of Jira and Azure DevOps for tracking work.
• Steered all key Scrum ceremonies to maximise delivery cadence.
• Coached Agile best practices to embed continuous improvement culture.
• Collaborated with Product Owners to align backlogs and business priorities.

KEY ACHIEVEMENTS

• Improved Team Velocity through the use of Jira metrics and WIP limits that improved Sprint Velocity by 15% across cross-functional development teams.
• Improved Efficiency Flow by using Jira Control Charts and Cumulative Flow Diagrams that identified process bottlenecks that reduced the average cycle time by 20%.
• Optimised Retrospective Outcomes by introducing rotating facilitation formats and tracking follow up actions in Confluence this effectively improved engagement and number of actionable items.
• Introduced Consistent Definition of Done through partnering with product and design leads to establish a consistent definition of Done and ready criteria that led to reduced rework.
• Introduced Jira Innovation Backlog that empowered developers to submit future ideas for executive review that led to several performance improvements.
• Successfully Managed Scope Creep by applying MOSCOW prioritisation techniques during stakeholder workshops, ensuring critical features were delivered on time.
• Mentored Junior Scrum Masters through onboarding and mentoring the new Scrum Masters on Agile best practices it improved their confidence and delivery capabilities.
• Defined Team Agreements through the introduction of standardised Team Agreements that improved onboarding efficiency and cross-team alignment that decreased onboarding time for new hires.
• Fostered Continuous Improvement Culture through establishing regular cross-team learning sessions to share knowledge, tools and best practices that led to faster adoption of Agile principles across teams.
• Accelerated Code Review Cycle that reduced peer review turnaround time by 40% through the implementation of scheduled review windows and clearer review ownership.
• Strengthened Stakeholder Alignment by implementing structured weekly stakeholder syncs, resulting in a reduction of late requirements into the development cycle.
• Improved Real Time Communication Flow by introducing a centralised delivery communication by creating dedicated channels for developers, QAs and Release Managers that reduced miscommunications during deployments.

• Rearchitected from inception phases, a legacy web app from AngularJS1 to AngularJS2.
• Developed and maintained features from web-based applications using JavaScript, HTML and CSS.
• Collaborated on writing scripts and utilities to automate tasks and deployment steps.
• Created optimised SQL reports to reduce execution time.
• Added unit and integration tests to increase code coverage.
• Collaborated with product owners to translate business requirements into clear technical specifications.
• Mentored intern developers on debugging practices, code reviews and coding standards.
• Assisted in planning and estimating user stories and contributing to accurate sprint forecasting.
• Led cross-functional team members across software development projects, ensuring alignment with business objectives.
• Implemented caching strategies to reduce database load and improve response times.
• Maintained and refactored legacy code to improve reliability, performance and maintainability.
• Conducted root cause analysis on production incidents implementing long term fixes.
• Developed logging and monitoring enhancements to improve visibility of runtime issues and system behaviour.
• Collaborated closely with QA engineers to define test cases and reproduce issues that contributed to faster bug resolution.

• Developed web-based property inspection tools for real estate agents.
• Provided production support by monitoring logs and resolving critical issues quickly.
• Used Git and GitHub for source control, branching and pull request reviews.
• Conducted code reviews and provided constructive feedback to ensure adherence to coding standards.
• Updated build pipelines to improve deployment reliability and shorten release cycles.
• Monitored application performance and implemented optimisations to improve load times.
• Worked directly with stakeholders to resolve production bugs.
• Rebuilt a legacy web app using .NET MVC and AngularJS.
• Created dashboards and visualisations to monitor system health and key metrics.
• Wrote SQL queries and optimised database interactions to improve performance and reduce latency.
• Documented technical solutions and user-facing changes in Confluence and release notes.
• Integrated logging and monitoring tool Splunk to assist with debugging and system health checks.