Summary
Overview
Work History
Skills
Timeline
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Mark Lawson

Sydney,NSW

Summary

Knowledgeable and Experienced Small Engine Mechanic proficient at finding root causes of mechanical issues with Small engines and related equipment. Skilled in optimizing machine performance and function.

I am strong in my ability to service, Repair and Install many different machines and have outstanding Time Management abilities.

I pride myself on Customer satisfaction and effective communication with Customers and along side Work Mates.

Overview

11
11
years of professional experience

Work History

Fitter

Bars N Racks
Brookvale
12.2022 - Current
  • Enhanced functionality of work vehicles by adding various accessories, such as bars and roof racks.
  • Custom fit accessories using parts and machinery.
  • Completed customer quotes efficiently.
  • Adhered to work schedules consistently.
  • Collaborated with a team to enhance vehicle fitness and functionality.

Small Engine Mecahnic

Sewer Cameras Australia
12.2021 - 04.2022
  • Serviced Jetter Pumps, essential to plumbers, and ensured they were running efficiently.
  • Installed new Jetter Pumps on Ute's, vans with intricate detail to ensure they were functional and running smoothly.
  • Serviced and repaired cameras.
  • Consulted with customers to understand and meet individual maintenance or repair needs.
  • Read and utilized information from factory service manuals to complete work and test systems according to official procedures.
  • Kept tools clean, sharpened, maintained, and put away after job tasks to keep shop in good working order.
  • Overhauled entire engines to restore functionality and keep equipment running at peak levels.

Service Technician

Jetters Edge
Belrose
04.2019 - 12.2021
  • Servicing Jetter Pumps to high quality standards
  • Installing Jetter Pumps on Ute's and Vans ensuring high quality care and a system that functioned.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Prepared job assignment reports and forms for accountability and traceability.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Maintained certifications and completed training on systems and components.
  • Installed new components or replaced defective parts to restore functionality.
  • Worked closely with a Small team but also as an individual at times
  • Effective Time Management to ensure jobs were meeting demands.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.

Small Engine Mechanic

Pittwater Mowers
North Manly
12.2017 - 07.2020
  • Servicing small engines related to Lawn Mowers, Ride on Mowers and Power tools to ensure they were of high quality and functioning at peak.
  • Filled out warranty claims with serial and model numbers.
  • Used personal expertise and established troubleshooting and diagnostic procedures to identify issues and develop repair plans for various equipment.
  • Repaired wide variety of small engine machinery by restoring transmissions, carburetors, differentials, fuel pumps, distributors, starters, valves and various systems.
  • Kept workshop and bench area tidy and clean.
  • Kept tools clean, sharpened, maintained and put away after job tasks to keep shop in good working order.
  • Consulted with customers to understand and meet individual maintenance or repair needs.
  • Followed company and manufacturer guidelines for completing repairs.
  • Managed parts inventory, order tracking and repair documentation by keeping detailed and accurate records.
  • Overhauled entire engines to restore functionality and keep equipment running at peak levels.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Collaborated with others to discuss new opportunities.
  • Worked in a small Team as well as individually to ensure jobs were completed on time.

Small Engine Mechanic

GYC
Thornleigh
08.2013 - 11.2016
  • Repaired wide variety of small engine machinery by restoring transmissions, carburetors, differentials, fuel pumps, distributors, starters, valves and various systems.
  • Filled out warranty claims with serial and model numbers.
  • Used personal expertise and established troubleshooting and diagnostic procedures to identify issues and develop repair plans for various equipment.
  • Conducted preventive maintenance and repaired small engines by lubricating parts, cleaning components and restoring damaged areas.
  • Kept workshop and bench area tidy and clean.
  • Kept tools clean, sharpened, maintained and put away after job tasks to keep shop in good working order.
  • Consulted with customers to understand and meet individual maintenance or repair needs.
  • Followed company and manufacturer guidelines for completing repairs.
  • Managed parts inventory, order tracking and repair documentation by keeping detailed and accurate records.
  • Overhauled entire engines to restore functionality and keep equipment running at peak levels.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Diagnosed and repaired off site machines to ensure they were kept running.
  • Worked as part of a small team and efficiently as an Individual also.

Warehouse Assistant

Perma Products
Brookvale
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Lifted materials of varied weights on regular basis.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Operated lift and hand trucks to transfer materials to and from target areas.

Skills

  • Diagnostic Skills
  • Machine Assembly
  • Equipment Maintenance
  • Machine Repair
  • Troubleshooting Skills
  • Maintenance & Repair
  • Organizational Skills
  • Customer Service
  • Friendly, Positive Attitude
  • Good Work Ethic
  • Reliable & Trustworthy
  • Experience with many small engines of various makes and models
  • Drivers license
  • Forklift license

Timeline

Fitter

Bars N Racks
12.2022 - Current

Small Engine Mecahnic

Sewer Cameras Australia
12.2021 - 04.2022

Service Technician

Jetters Edge
04.2019 - 12.2021

Small Engine Mechanic

Pittwater Mowers
12.2017 - 07.2020

Small Engine Mechanic

GYC
08.2013 - 11.2016

Warehouse Assistant

Perma Products
Mark Lawson