Mark Macfarlane
IT Executive
Wollstonecraft,NSW
Summary
A high-performing, innovative and customer-centric Digital Transformation Leader with extensive experience in developing Enterprise Architecture frameworks and roadmaps for Federal, State and Local Government clients. Equipped with extensive consulting and advisory experience, as well as re-designing strategic and operational aspects of organisations, providing direction on Digital strategy, digital architecture, operating models, business capability models, application models, information models, ICT governance, and change management. A visionary and innovative leader skilled in transforming teams, forging productive relationships, delivering sustainable results and initiating new organisational concepts.
Overview
17
17
years of professional experience
Work History
Enterprise Architect -(CONTRACT REMOTE WFH 100%)
Transport NSW
11.2022 - Current
- Design Enterprise Architecture roadmap for Transport Finance and Procurement process domains in a SAP S4 Hana Core system environment with Microsoft Azure extensions
- Current and target state Enterprise Architecture Models for Finance and Procurement including mapping existing programs and projects, business pain points, Business strategy map, business operating canvas, business capability model, business application model and Information conceptual model.
- Business models for Construction and Goods and services procurement
- EA Model for Grants Management system to align with NSW Government service.
- Enterprise Data Landscape model linked to data reference model for Transport cluster.
- Key Achievements:
- Enterprise Architecture Target state pack aligned to business strategy-Finance and Procurement which linked IT work packages to business strategic outcomes and key business pain points.
- Current state Enterprise architecture model
- Built relationships with key Finance and Procurement executives that had previously not been good between IT and Business
- Data landscape model for all data initiatives linked to DAMA data Reference model.
Enterprise Architect & Acting CIO-(CONTRACT REMOTE WFH 100%)
Port Macquarie Hastings Council
08.2021 - 09.2022
- Deliver strategic direction and support for the group’s technology and business operations, with a focus on the development and execution of overall business strategy.
- Establish, develop and maintained strong working relationships with a wide range of stakeholders, as well as managing contracts with IT vendors to ensure availability of adequate resources and support.
- Provide executive support to the leadership team to assist with decision-making and strategic planning, with a strong understanding of the required Enterprise Digital Transformation Program.
- Identify and evaluate key program activities and milestones to determine risks, its impacts and mitigation strategies.
- Establish and implement Communications and Change Management strategy for the change program, ensuring a collaborative approach with stakeholders on the digital transformation journey.
- Work to lift the standards on internal IT disciplines, including Project Management, Business Analysis and Testing processes.
- Develop comprehensive experience across multiple domains, including:
- Key Achievements:
- Effectively performed role as an Enterprise Architect/CIO Advisory Consultant, driving Digital Transformation strategy, assessing relevant technologies and developing a Lean Enterprise Architecture product.
- Successfully designed and gained Executive approval and support for a Five-year Enterprise Digital Transformation Program.
- Established a change management-ICT Coded Design framework, liaising with the business transformation team.
- Developed the Enterprise Digital Transformation Program Plan on Monday.com, including creation of supporting schedules for Program definition and governance.
- Acted as the overall lead of the Groups Digital Transformation Project with accountability for ensuring project benefits.
Enterprise Architect & Smart Cities Practice Manager
Arrochar Consulting Pty Ltd
02.2020 - 09.2021
- Performed Smart Tourism capability design using nano satellite LPWAN for the Snowy Monaro Regional Council, including discovery, solutions options and development of dashboard to activate existing data.
- Developed Emergency Management Smart Technology solution for floods and bushfires using low earth orbit satellite system for Mid North Coast Joint Organisation of Councils, including discovery of all emergency management reports.
- Completed scoping of requirements and costings for smart water meter pilot using low earth orbit satellite system, supporting the goals of the Wingecarribee Shire Council and Kempsey Shire Council.
- Provided technical specifications for Groundwater monitoring sensors and loggers for Water NSW, including delivery of advisory report on go-to market approach and network communications analysis.
- Key Achievements:
- Completed a range of projects, including:
- RFT WESROC Urban Heat Cooling Tool
- RFT SMEC smart urban project
- RFT Maitland Council ICT strategy
- RFT NSW Government ICT panel
- RFT Queensland government panel
- RFT Local Councils ICT panel
- RFT Bayside ICT strategy
- Smart Sustainable bus shelter challenge design City of Hobart
- RFT City of Canterbury Activated data project
- Enterprise Architecture specifications for DPIE and Water NSW Groundwater systems
Digital Consultant – Enterprise Architect & Smart Cities Practice Manager (Various Clients)
Datacom Pty Ltd
06.2017 - 02.2020
- Designed ICT/business strategies, organised workshops and developed roadmaps and governance frameworks for clients.
- Developed various frameworks and methodologies for Digital Architecture and Smart Cities, including capability, data, governance, guiding principles, security and collaboration.
- Performed administrative tasks, including drafting of research reports, preparing Request for Tenders and documenting business, user and system requirements though an agile framework.
- Drove innovation, including development of consulting products and reviewing existing processes and technology.
- Built new business, provided pre-sales support, conducted client-facing presentations and handled sales negotiation.
- Key Achievements:
- Managed the NSW Government Department of Finance, Service and Innovation (DFIS) legacy system framework and Enterprise Architecture advisory for all NSW Government departments.
- Established and managed the Smart City Practice, including pre-sales sourcing of leads, developing the client base and conducting face-to-face presentation to over 100 local governments across Australia.
- Developed the technology partner ecosystem for smart cities for the practice, which included over 20 ICT partners.
- Successfully completed smart city strategies for seven local councils, including smart city platform pilot design for the City of Newcastle, Eurobodalla Shire, City of Holdfast Bay and research report for Port Stephens.
- Effectively designed the Digital Governance Architecture Process (Lean Enterprise Architecture Process) for three clients.
- Won bids for the Department of Home Affairs CRM call centre ($33M) and Brisbane Airport infrastructure contract.
- Completed due diligence report for the new Civica ERP system for Burwood Council, as well as the water testing laboratory systems review report for Port Macquarie Council.
- Designed the Smart Airports blueprint for the ecologically sustainable Newcastle Airport.
- Drove business development with various projects including:
Founder & CEO
Omnicron Pty Ltd
03.2015 - 06.2018
- Established and developed the business, including key infrastructure for the team and development of client base.
- Performed a range of leadership tasks, including conflict resolution, attracting key personnel, raising investment capital, staff management and general business direction.
- Drafted and presented pitch decks to potential investors and established relationships with key clean tech industry players to facilitate the growth of the business.
- Developed the conceptual design of the product (decarbonisation pathways for industry), performed key research and built relationships with academic industry leaders.
- Key Achievements:
- Successfully developed a passionate team and gained entry to the Canberra Clean Energy Incubator.
- Participated and presented in COP21 in Paris, a sub-ticket with US Secretary of Energy, Solar Impulse.
- Established a high-level contact network within the climate change arena globally and within Australia.
Consultant – Enterprise Architect
Department of Infrastructure, Innovation & Technology Branch
02.2015 - 05.2017
- Established business requirements, user requirements with BPMN process models, quality requirements and system requirement documentation to achieve sign-off with stakeholders.
- Developed user scenario visualisations for concept validation, whilst facilitating agile requirement and product validation workshops to gather requirements and achieve common understanding between users.
- Performed a range of project management tasks, including establishment of baseline schedules and cost estimations.
- Created operating model framework, including supporting operating models, capability models, organisation model, business model and conceptual information models.
- Documented business blueprint and vision for risk-based screening for socialisation with government and industry stakeholders, including clear articulation of value propositions.
- Provided technical and business specifications for Minimum Viable Product prototypes and pitched solutions to executives.
- Implemented an Enterprise Architecture model for risk-based screening and airport of the future design, including the design of low risk assessment framework for international and domestic travellers.
- Key Achievements:
- Successfully designed new risk-based Airport screening capability to enhance security and efficiency of airport security screening as a response to the forecasted 140% growth in total passenger movements in Australia to 2030.
- Created an Australian aviation security model to enhance risk management within Australian airports, which was adopted by the Aviation Security Advisory Forum (ASAF).
- Established an agile business model delivery methodology for designing and implementing new business capabilities.
- Designed the Office Transport Security Enterprise Architecture model to support funding and prioritisation of new business capability projects, allowing a program of works to address capability issues.
Consultant – Enterprise Architect
Clean Energy Regulator
06.2014 - 02.2015
- Implemented agile business requirements with user stories, user requirements with BPMN process models, quality requirements and system requirement documentation for stakeholder sign-off.
- Participated in daily SCRUM meetings for projects, pitched solutions to executives, developed conceptual information models and created user scenario visualisations for concept validation.
- Organised agile requirement and product validation workshops to gather requirements, validate concepts and maintain a common understanding and agreement between users.
- Developed Enterprise Architecture model for Clean Energy Regulator, including drafting, review and achievement of all executive sign-off, as well as a rapid model developed using TOGAF and other EA principles.
- Key Achievements:
- Completed Enterprise Architecture as a pre-requisite to securing full funding from the executive board of $15M in 2015.
- Conducted business process efficiency review for the renewable energy program, identifying key areas of improvement and improving efficiencies resulting in $2.5M in resource allocation savings.
Consultant – Enterprise Business Architect
Department of Environment, Water Markets, Canberra ACT
04.2009 - 05.2014
- Developed business, user, quality and system requirements, whilst establishing a business case to gain initial funding for water markets systems.
- Created user scenario visualisations, conceptual information models, operating model frameworks and business frameworks.
- Organised agile requirement and product validation workshops to collate requirements, validate concepts and facilitate communication between users.
- Established and developed strong working relationships with internal and external stakeholders, whilst mentoring junior staff in business analysis and project management.
- Key Achievements:
- Successfully completed initial water market business requirements and costings to allow business case executive board approval for $75M.
- Established business and operating model for Commonwealth and state water accounting capability, reducing trading time lifecycles from 7 days to 2 days and increasing the number of trades by around 50% within Australia.
- Completed a strategic assessment report for all Commonwealth/State water market strategies and processes.
- Handled assessment and specification of water market information providing a platform for consolidated information model.
Education
Master of Science -
University of Southern Queensland
Bachelor of Information Technology - Business/Accounting/Economics
Charles Sturt University
Business Undergraduate Program - undefined
BHP
Skills
Enterprise strategies and roadmaps
Interests
Trekking, Fishing, Reading
Affiliations
- Association of Enterprise Architects
- Business Architecture Guild
- IOTAA
- International Institute of Business Analysts
- ISACA
- SABSA
- Project Management Institute
- Australian Institute of Company Directors
- Australian Government Baseline Security Clearance
- Australian, Irish & British Passport Holder
PROFESSIONAL DEVELOPMENT
- Complete Python data analysis and visualisation
- Microservices Architecture/Microservices Architecture on AWS
- Cyber Security: CISSP Certification
- Part 1 Foundation Enterprise Architecture Training TOGAF
- Artificial Intelligence A-Z: Learn how to build AI
- Microsoft AZURE Fundamentals Training Bootcamp 2020
- Part 2 Certified Enterprise Architect Certification Training TOGAF
- Microsoft AZURE Fundamentals exam preparation
- Deep Learning A-Z Hands-on artificial neural networks
- Microsoft Azure Beginners Guide AZ 900
- Satellite Remote Sensing Data Bootcamp with Opensource
- Interplanetary Spacecraft and Satellite Engineering
- Space Entrepreneurship 101
- Fundamentals of Remote Sensing and Geospatial Analysis
- Fundamentals of Spacecraft Engineering & Orbital Mechanics
- ArcGIS Desktop for Spatial Analysis: Go from Basic to Pro
- Azure DevOps Boards for Project
- Machine Learning & Data Science Foundations Masterclass
- Urban Innovation: Sustainability and Technology Solutions
CORE COMPETENCIES
- Design digital transformation programs and business cases based on Enterprise Architecture models and reviews, as well as provide advisory on contemporary issues, trends, best practices, customer needs and legislation with the ability to link services and solutions to business strategy.
- Ability to document effectively, using non-technical business language that will be clearly understood and the ability to coordinate, facilitate and make presentations.
- A learning mindset augmented by years of experience and deep insights into technology strategy, trends, disruption and innovation. My comfort zone is working proactively and independently in the grey and creating structure and organisation.
- Delivered through my ability to think abstractly, solve problems and deal with ambiguity. Ability to navigate through conflicting business demands and provide structure and prioritisation to things.
- Experienced in leading, developing, motivating and inspiring teams to meet high-performance objectives, maintain harmonious work relationships and capitalise on the diverse skillset and strengths in the organisation. Contributes to a positive working environment by building solid relationships with team members; proactively seeking and giving coaching, guidance, clarification and feedback.
- Achieves results—ability to build organisational capability and responsiveness, ensure closure and deliver results on time, within budget and to correct quality parameters.
- Demonstrated strategic leadership capabilities in the development of initiatives, systems, structures and reporting to improve business performance, productivity and efficiency.
- Proven ability to work with key decision-makers and stakeholders to clarify business problems, recommend possible solutions and develop a business case to determine project viability.
- Seeks to understand and listen before forming thoughts and works closely with others to better understand and solve problems. Including many years experience with identifying and addressing client needs: building solid relationships with clients
- Inclusive leadership style based upon consultation, facilitation and collaboration
- Capacity to problem solve and make logical, well-balanced and reasoned decisions
- Ability to work well in a multidisciplinary team or independently with minimal supervision
- Proactive, shows initiative and champions the need for innovation and improvements
TECHNOLOGY ARCHITECTURE & FRAMEWORKS
- Enterprise Digital Transformation Program - Program design and planning for a major Digital Transformation project for CRM, ERP, Data, EAM and HR systems.
- EPlanning Integration Platform - Sourcing, evaluation and contract management for ePlanning portal Integration platform (IPaaS) for planning application integration to the NSW Government Planning portal.
- Lean Enterprise Architecture Framework - Lean Enterprise Architecture framework and report for Local Councils.
- Digital Transformation Program Design - Local Government Enterprise Digital Transformation Program design using MSP framework
- Data Management Framework - Data management framework for Local Councils aligned with DAMA.
- Cyber Security Framework - Cyber security framework for Local Councils according to ISO 27001:2013 for ISMS and ISO/IEC 30141:2018 for smart devices.
- Shadow ICT Framework - A framework for managing risks of shadow ICT within organisations.
- EA Governance Framework - A framework for Local Government that encompasses a more collaborative and informal EA governance with a guardrails approach.
- Co-design Framework - A framework merging Brand Identity, Experience and Enterprise Architecture
- Data as a service platform - Solution architecture design for a data platform on Microsoft Azure for consolidation of data from many sources, including API, IoT and existing data.
- Tourism Data Framework - Design for capability and data reference model to support Tourism Directors and legacy system framework
- Legacy System Framework - Design and completion of framework for all NSW Government agencies, as well as method design and consultation with 15 agency Enterprise Architects
- Smart City Blueprint Capability models - Design of blueprint for various local councils, based on the capability and EBA approach, involving 300 workshops and interviews with council staff, elected officials and community stakeholders.
- Smart City Pilot Platform - Open platform design for Eurobodalla and City of Newcastle pilot projects.
- Enterprise Architecture model – Low risk passenger screening - Design of low-risk screening EA model and solution to be tested in domestic airports for the Department of Infrastructure.
- Process controls framework - Business process controls model for defining preventative, detective and corrective controls.
- Enterprise Architecture - Completing EA model for COAG water trading project for all states and territories with the Department of Environment.
- Business Architecture Identity Management & Document Verification Service - Develop Border Security Identity Management business reference model (IBRM) for the Department of Immigration and Citizenship; lead business design Document Verification Service (DVS) multi-agency project.
- Enterprise Architecture Frameworks - Configuration of Enterprise Architecture frameworks using TOGAF, NIST, FEAF, Zachman, AGA, DODAF frameworks.
Timeline
Enterprise Architect -(CONTRACT REMOTE WFH 100%)
Transport NSW
11.2022 - Current
Enterprise Architect & Acting CIO-(CONTRACT REMOTE WFH 100%)
Port Macquarie Hastings Council
08.2021 - 09.2022
Enterprise Architect & Smart Cities Practice Manager
Arrochar Consulting Pty Ltd
02.2020 - 09.2021
Digital Consultant – Enterprise Architect & Smart Cities Practice Manager (Various Clients)
Datacom Pty Ltd
06.2017 - 02.2020
Founder & CEO
Omnicron Pty Ltd
03.2015 - 06.2018
Consultant – Enterprise Architect
Department of Infrastructure, Innovation & Technology Branch
02.2015 - 05.2017
Consultant – Enterprise Architect
Clean Energy Regulator
06.2014 - 02.2015
Consultant – Enterprise Business Architect
Department of Environment, Water Markets, Canberra ACT
04.2009 - 05.2014
Bachelor of Information Technology - Business/Accounting/Economics
Charles Sturt University
Business Undergraduate Program - undefined
BHP
Master of Science -
University of Southern Queensland