Mark Manalili
CLOVERDALE,WA
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at TOTAL LASER CUTTING SERVICES. Skilled in process improvement, task delegation, and staff motivation. Excelled in implementing safety protocols and streamlining operations, significantly boosting efficiency. Demonstrates strong project management and employee training abilities, ensuring optimal performance and workplace safety. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
Work History
Supervisor
TOTAL LASER CUTTING SERVICES
Bassendean, WA
03.2017 - Current
- Enhanced team productivity by implementing efficient work schedules and task delegation.
- Managed cash registers, ensuring accurate transactions and preventing losses from errors or theft.
- Conducted routine equipment inspections to prevent malfunctions during peak business hours.
- Collaborated with management to implement new policies and procedures for improved efficiency.
- Assisted in employee training, developing competent team members capable of handling various responsibilities.
- Improved customer satisfaction levels by promptly addressing concerns and providing professional service.
- Implemented safety protocols in the workplace, reducing accidents or injuries among staff members.
- Streamlined opening procedures, reducing time spent on non-essential tasks.
- Promoted a positive work environment by fostering open communication and teamwork among staff members.
- Monitored inventory levels, maintaining optimal stock for smooth daily operations.
- Addressed employee performance issues in a timely manner, providing constructive feedback for improvement opportunities.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Cleaning Assistant / Company Driver
TRUSHINE COMMERCIAL CLEANING SERVICES PTY LTD
Perth, WA
04.2016 - 07.2017
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Visually inspected area for overlooked aspects.
- Assisted in training new hires on company procedures and expectations, helping build a cohesive and efficient team.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
Information Technology
Bamban Tarlac College Philippines
Bamban Tarlac Philippines06.2013
Skills
- Employee Training
- Task Delegation
- Staff Motivation
- Sales Strategies
- Training and mentoring
- Processes and procedures
- Staff Discipline
- Project Management
- Process Improvement
- Process Monitoring and Improvement
- Inventory Oversight
REFERENCES
TOTAL LASER CUTTING SERVICES
ARNEL ALCANTARA - NIGHTSHIP SUPERVISOR
0415783460
Francis Manalili
0450801320
Timeline
Supervisor
TOTAL LASER CUTTING SERVICES
03.2017 - Current
Cleaning Assistant / Company Driver
TRUSHINE COMMERCIAL CLEANING SERVICES PTY LTD
04.2016 - 07.2017
Information Technology
Bamban Tarlac College Philippines