Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARK MARTIN

Iluka,WA

Summary

Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Overview

14
14
years of professional experience

Work History

Senior Sales Consultant

Aveling Homes
01.2020 - Current
    • Developed strong relationships with clients to grow business networks
    • Provided product information to customers and aligned products with customer needs to boost satisfaction
    • Built and established strong relationships with customers, enabling long-term partnerships
    • Arranged in-person meetings and visited with clients to improve success of sales pitches
    • Generated leads and located opportunities for market expansion and business growth
    • Built and maintained pipeline that supported monthly, quarterly and annual goals
    • Answered clients' questions regarding construction work, financing, maintenance, repairs and appraisals
    • Acted as intermediary in negotiations between buyers and sellers
    • Reviewed plans for new construction with clients, enumerating and recommending available options and features
    • Showed display homes to prospective buyers
    • Contacted previous clients for prospecting of referral business
    • Studied blueprints, work instructions and sketches to determine dimensions and tolerances
    • Assisted with implementation of design changes for manufacturing, quality and cost
    • Adjusted sales scripts to better target needs and interests of specific individuals
    • Called from potential customers who had been solicited through advertisements.
    • Successfully completed building projects within budget constraints while maintaining high-quality standards.
    • Assisted clients in navigating complex zoning laws, helping them obtain necessary permits quickly and efficiently.

Director

M.N.M Sales Consultancy Pty Ltd
01.2020 - Current
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Interacted well with customers to build connections and nurture relationships.
  • Coordinated with finance department to reconcile payments and finalize invoices during the closeout process.

Sales Assistant Team Member

BUNNINGS WAREHOUSE
09.2010 - Current
  • Unloaded and organized delivered products in appropriate store locations
  • Assisted customers with item returns and payment refunds
  • Developed merchandising and profit goals for team members to meet quotas
  • Entered invoice and bill-back information into company accounts and databases
  • Provided strong customer service by greeting and building relationships with key clients
  • Handled cash and credit transactions and developed programs to process online payments
  • Reported product and price discrepancies to managers for review
  • Arranged store products on shelves and promotional displays
  • Cleaned store aisles and disposed of debris and waste to improve customer experience
  • Placed and arranged items and packages on pallets for transport
  • Inspected machinery for signs of corrosion and damage and performed routine calibrations
  • Combined pallets for incoming goods and deliveries
  • Loaded and unloaded packages and merchandise from industrial trucks
  • Prevented shortages by updating material counts and placed orders for new materials
  • Inspected product load for accuracy and safely moved it around warehouse and facility to ensure timely and complete delivery
  • Weighed materials and products and record weight and other production data on tags and labels
  • Operated and tended automatic cutting machines
  • Cleaned spills and removed obstructions from forklift driving paths
  • Manually or mechanically loaded or unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed routine maintenance on vehicles and auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling and replacing liquefied-gas tank.

2IC Manager

SHERWIN WILLIAMS
04.2019 - 01.2020
  • Developed personal growth opportunities, empowering employees to produce results and meet goals
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
  • Coached and motivated team, driving sales and delivering exceptional customer service
  • Collaborated with staff to develop and carry out processes, resulting in improved performance
  • Reduced workplace safety or health hazards by enforcing work practices and procedures
  • Managed expense and investment budgets to meet business operating plans
  • Offered constructive feedback to team members, boosting overall job performance
  • Mixed and matched colours of paint, stained and varnish with oil and thinning and drying additives to obtain desired colours and consistencies.

Fire Assay Technician

ALS GLOBAL
06.2017 - 12.2017
  • Maintained knowledge of current firefighting practices by participating in drills and by attending seminars, conventions and conferences
  • Salvaged property by removing broken glass, pumping out water and ventilating buildings to remove smoke
  • Moved toward source of fire, used knowledge of types of fires, construction design, building materials and physical layout of properties
  • Performed administrative duties, such as compiling and maintaining records, completing forms, preparing reports and composing correspondence
  • Contacted and coordinated testing with contract vendors
  • Isolated, identified and prepared specimens for examination
  • Placed orders for laboratory equipment and supplies
  • Tested raw materials, processes or finished products to determine quality or quantity of materials
  • Used data entry, database and word processing programs to track day-to-day activities
  • Calibrated, validated and maintained laboratory equipment
  • Compiled laboratory test data to perform appropriate analyses
  • Received and inspected raw materials
  • Measured or weighed compounds and solutions for use in testing.

Education

Bachelor Of Science (B.S.) In Engineering -

Edith Cowan University
Joondalup, Western Australia

Bachelor Of Science (B.S.) In Chemical Engineering -

Curtin University
Bentley, Western Australia

Skills

  • Engaging with Diverse Customers
  • Consultative Sales Techniques
  • Efficient Data Entry
  • Microsoft Windows and Office
  • License to Perform High Risk Work
  • Verbal and written communication
  • Strategic Planning
  • Issues Resolution
  • Financial Reporting

References

  • Darren Coussens, Senior Sales Supervisor, Aveling Homes, 0456 155 848, darrenmcoussens@gmail.com
  • Naomi Santana, Senior Broker, Cowden Insurance Brokers, 0487 407 875, naomisantana.f@gmail.com
  • Georges Hung, Accountant, Integrity Taxation, 0420 593 405, georgesh@integritytaxation.com.au

Timeline

Director

M.N.M Sales Consultancy Pty Ltd
01.2020 - Current

Senior Sales Consultant

Aveling Homes
01.2020 - Current

2IC Manager

SHERWIN WILLIAMS
04.2019 - 01.2020

Fire Assay Technician

ALS GLOBAL
06.2017 - 12.2017

Sales Assistant Team Member

BUNNINGS WAREHOUSE
09.2010 - Current

Bachelor Of Science (B.S.) In Engineering -

Edith Cowan University

Bachelor Of Science (B.S.) In Chemical Engineering -

Curtin University
MARK MARTIN