Summary
Work History
Education
Skills
Timeline
Generic

Mark McCrorie

Springfield

Summary

Dynamic and results-oriented professional with extensive experience in fast-paced environments, notably at Refresco. Excelled in roles requiring strong problem-solving skills and a friendly, positive attitude. Proven track record in improving operational efficiency and fostering teamwork. Skilled in customer service and adept at learning new tasks quickly, enhancing team productivity and service standards.

Work History

Syrup Maker

Refresco
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Cool Room Construction

Hot Works Cool Rooms
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Warehouse Worker

One World
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Shop Attendant

Kingbourgh Connection
  • Checked incoming orders and organized new stock.
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted in training new employees on store procedures and best practices to maintain consistency across the staff team.
  • Streamlined cashier operations through proper handling of cash transactions and credit card processing.
  • Used POS system to process customer cash, credit and debit transactions.
  • Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Pastry Chef

Richmond Bakery
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Prepared dough for variety of pastries, cakes and breads.
  • Implemented efficient production techniques, reducing waste and improving overall pastry quality.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Replenished bakery items in display cases.
  • Trained new employees on bakery methods and procedures.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Mentored junior staff members in pastry techniques, fostering a supportive work environment and increasing their skillsets.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Pastry Chef

Cripps Bakehouse

Education

Trade Certificate - Pasterycooking

Drysdale TAFE
Hobart, TAS
11.1993

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Organization and time management

Timeline

Syrup Maker

Refresco

Cool Room Construction

Hot Works Cool Rooms

Warehouse Worker

One World

Shop Attendant

Kingbourgh Connection

Pastry Chef

Richmond Bakery

Pastry Chef

Cripps Bakehouse

Trade Certificate - Pasterycooking

Drysdale TAFE

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Mark McCrorie