- Road Trips
- cooking for friends and family gatherings
- Crafting homemade beer using specialized equipment and brewing techniques
- Auto Repair/Restoration/ servicing cars
- DIY and Home Improvement Renovating
- Camping & Caravan travelling
- spending time with grandkids
- Fishing
Mark McDonald
Bannockburn,VIC
Summary
Dynamic Assistant Manager with a proven track record at Reece Plumbing.
Excelling in customer development and staff training. Expert in team leadership and problem-solving. Skilled in money handling and customer relations.
My approach has consistently aligned with company policies and goals, driving branch success. I am also focussed on making things easier and more efficient, whether that is in time or cost to the company.
Going the extra mile doing things right the first time will always pay in the long term, I base anything I do on these principles.
Overview
38
38
years of professional experience
Work History
Assistant Manager
Reece Plumbing
04.1987 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Quoting of roofing & plumbing materials from the plan
- Customer Development - attracting & retaining new clients
- Liaise and report to senior management through budgets, reports & audits
- Recruitment of permanent staff
- Implement company policy & direction to branch staff
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Diploma in Management - Business Management
Victoria University
Melbourne, VIC12-2001
Skills
- Team leadership
- Problem-solving
- Customer relations
- Staff training and development
- Time management
- Project planning
- Purchasing and procurement
- Risk management
Interests
Licenses
Current Licenses:
-Manual Drivers License
-Forklift License
-Boat License
-Shooters License
Timeline
Assistant Manager
Reece Plumbing
04.1987 - Current
Diploma in Management - Business Management
Victoria University
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