Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Mark McFadden

Caloundra

Summary

Dynamic and adaptable professional with a strong background in passenger transportation as a Taxi Operator(owner/operator) Proven expertise in conflict resolution and cash handling, ensuring exceptional customer service and safety. Recognized for maintaining a clean driving record and effective route planning, enhancing client satisfaction and repeat business.

Friendly and outgoing [Job Title] proficient in safe operations, passenger transportation and GPS mapping. Excellent communicator and problem solver with solid track record in field. Outstanding safety record and consistently requested by repeat customers for regular transportation.

Professional driver prepared for role requiring punctuality and customer satisfaction. Known for reliability, quick adaptation to route changes, and excellent geographical knowledge. Strong focus on team collaboration and achieving results, consistently flexible to meet changing needs.

Overview

30
30
years of professional experience

Work History

Taxi Operator

Self Employed
01.2010 - 03.2025
  • Managed challenging weather conditions skillfully to maintain passenger safety throughout rides.
  • Educated passengers about local attractions or events when appropriate, enhancing their overall experience in the area.
  • Kept detailed logs of mileage, fares, and maintenance records as required by company policies or regulations.
  • Adhered to traffic laws and regulations, minimizing accidents and violations on the job.
  • Resolved conflicts or issues with passengers professionally, maintaining a positive company reputation.
  • Served clients with special needs sensitively, accommodating wheelchairs or other mobility aids when necessary.
  • Maintained vehicle cleanliness and safety for a comfortable passenger experience.
  • Handled cash transactions accurately, promoting trust and reliability among clients.
  • Provided exceptional customer service, resulting in repeat business from satisfied clients.
  • Assisted passengers with luggage, ensuring their comfort and ease during the ride.
  • Utilized GPS technology proficiently for accurate navigation and route optimization.
  • Stayed up-to-date on local events and road closures, adjusting routes accordingly for efficient travel times.
  • Navigated through diverse routes to ensure timely arrival at destinations.
  • Obtained regular vehicle inspections according to state requirements or company policies, ensuring continued safe operation of the taxi cab.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Managed teams of drivers, shift schedules and reservation calendars.

Level 4 Machine Operator and Garden Maintenance

Caloundra Shire Council (before Amalgamation )
01.2002 - 01.2010
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OH&S safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Enhanced safety compliance, rigorously following all workplace health and safety guidelines and conducting regular safety audits.
  • Setup traffic control for safe work practices operating machinery in hi traffic areas including pedestrian access

Computer Cabling Tech

A-net Electronics
01.1995 - 01.1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Skills

  • Strong communication skills
  • Patience and empathy
  • Safe driving record
  • Defensive driving techniques
  • Cash handling proficiency
  • Vehicle maintenance
  • Emergency response readiness
  • Geographical awareness
  • Route planning expertise
  • Passenger transportation
  • Clean driving record
  • Defensive driving
  • Adaptable nature
  • Conflict resolution skill
  • Multi-passenger vehicles
  • Dispatcher communication
  • Passenger transport
  • Mobility assistance support
  • Road safety

Accomplishments

  • Oversaw business generating $1million approx per year, with 12 employees.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Supervised team of 12 staff members.

Timeline

Taxi Operator

Self Employed
01.2010 - 03.2025

Level 4 Machine Operator and Garden Maintenance

Caloundra Shire Council (before Amalgamation )
01.2002 - 01.2010

Computer Cabling Tech

A-net Electronics
01.1995 - 01.1999

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Mark McFadden