Mark Kennedy

• Developed a new business model from the ground up, with strategic planning and a business model to ensure positive outcomes from commencement.
• Develop business case proposals to align business model to fast track growth and viability.
• Recruit operational staff and key office personnel
• Develop operation compliance and best work practices to comply with relevant legislation
• Build relationships with key stakeholders, including unions, as well as VBA, EPA, Worksafe, and suppliers.
• Create SWMS and procedures for all relevant work activities, including but not limited to, excavation, confined space, high-risk works, permits, and emergency procedures.
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• Real Estate maintenance across Armstrong Creek and Ocean Grove.
• Landscaping, implementing from construction to planting, irrigation, and mulching.
• Concreting
• Painting properties, inside and out, for maintenance or preparation for sale.
• Timber deck restoration
• Plumbing and irrigation repairs
• General repairs and installations, including doors, door handles, blinds, floor boards, fly screens, washing lines, etc.

• Leading a national team of over 350 employees, mostly located across Victoria and South Australia. Responsibilities included building relationships with employers and training providers to facilitate recruitment, education, and training opportunities.
• Establishing strategic direction and articulating a clear, achievable roadmap aligned with the company's mission and values.
• Working with stakeholders - primarily business in the labour, maintenance, construction, building and engineering industries - to understand their business and workforce requirements, and develop tailored solutions to meet their needs.
• Implementing a proactive change management program to challenge preconcieved cultural bias and entrenched inefficiencies, foster a productive workplace culture and introduce accountability and compliance measures across all areas.

ISS is a leading global provider of facility services including property services, facility management, security, cleaning and catering. Operating on an international scale, ISS leverages global knowledge, highly skilled employee base, and broad experience to develop and deliver local services tailored to the needs of each client.

Responsibilities

• Managed Australian business operations for the global service provider, which involved advertising the Management Team comprised of up to 30 staff and leading a broad team of over 600 operational staff across Australia and New Zealand
• Coordinated deployment and facilitation of open space project management, property services and maintenance to clients - from BP, Caltex and mining companies to local councils - for their urban, rural, remote and offshore facilities.

Responsibilities and Achievements

• Managed a team of internal staff and external contracted service providers responsible for construction and maintenance works for all parks, sports, and recreational facilities, and shared open spaces across the growing North-West municipality.
• Established and implemented Turf Management plans and associated actions, which encompassed:

-Transitioning cool climate grass to warm season grass from Summer to Winter sports.

-Drought and adverse weather conditions, implement best practices accordingly.

-Fertilization, broadleaf control, aeration, cutting patterns, and heights.

-Manage irrigation efficiency through auditing, servicing, and education of staff to report.

-Outsource and manage new irrigation installations.

-Overhaul existing systems by modifying, servicing, and replacing old controllers.

• Oversee turf and mowing crews, comprising of over 100 employees, who are responsible for implementing Turf Management Plans to maximize operational and environmental sustainability, while meeting patron requirements.
• Implemented quality assurance and WHS management systems, including ensuring compliance with ISO9001, conducting detailed risk assessments, developing safe work procedures and monitoring WHS implementations across all operations.