Mark Michael
Brighton East,Australia
Summary
Innovative program management professional with strong track record of driving successful projects and initiatives within the energy sector. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.
Overview
24
24
years of professional experience
Work History
Program Director – Board Initiatives
Energy Company
05.2023 - Current
- Appointed as lead for Organisations Board Initiatives – Billing, CRM, Data Warehouse, New ERP, Redesigned operations. Worked closely with the CIO and Board to deliver priority initiatives.
- Responsible for billing function transformation. Elimination of $m errors through a combination of technical and process uplift.
- Transformed core operational processes from 60% to >99% accuracy. Solution is industry leading and will realise >$10m savings.
- Replaced SAP with D365 across AU/NZ. Delivered on time, on budget with every Steering Committee on-track. Noted as extremely rare achievement
- Delivered $12m in cloud infrastructure savings
Data and Information Leader / Transformation Lead
EnergyAustralia
01.2015 - 01.2023
- Worked closely with the CFO and Managing Director to deliver priority initiatives.
- Responsible for EnergyAustralia’s SAP Solutions. Led the successful S4 Hana implementation - one of the largest remote implementations completed in Australia.
- Program Manager for a $30m migration of Energy finance trading systems to AWS
- Established the data science function delivering i.e. customer value, propensity modelling.
- Led an Enterprise-wide operating model review to deliver substantial cost out opportunities.
- Redefined strategy for the retail business including digitisation and operating structures.
- Up to 60 Direct reports in a matrix environment.
Program Manager
Coles
01.2014 - 11.2015
- Led a $21m data transformation project focussed on enabling “one version of the truth” across Coles. The initiative had ~30 staff and impacted most departments across the business included 600+ stores. Outcomes included $300m a month of ledger postings with no business impact and an uplift in inventory reporting accuracy.
- Contractor
Director, Business Systems
Research Now London
01.2008 - 01.2013
- Reporting to the CFO I was responsible for establishing a platform for future organisational growth during a period of extreme growth. i.e. founder was awarded “London Entrepreneur of the year”. A small selection of initiatives includes:
- Global Head of Finance Systems to standardise Sales and Finance processes (Oracle) across six countries including the retirement of eight legacy systems.
- Head of Business Intelligence. Established the Enterprise data warehouse.
- Global Lead in Transformation initiative to prepare for NASDAQ IPO and/or private sale.
- Frequently tasked to lead the organisations most complex and politically sensitive process and technical challenges i.e. corporate restructure to aligning global business units, post-merger implementation, high risk compliance initiatives, centralisation of reporting data etc.
Senior Management Consultant – Finance and Operations
PKF
01.2005 - 01.2008
- Led the design and build of the National gambling regulator. (Finalist in the 2008 Management Consultancy Awards - Change Programme of the Year)
- Barratt Homes Financial Transformation (FTSE 100) system implementation.
- Due Diligence of Royal Bank of Scotland £300m debt portfolio management.
- Strategic Review of the BBC – Reviewed the BBC’s projected £3bn annual expenditure.
International Technical Billing Project Manager
Star Computers Ltd
01.2001 - 01.2003
- Designed and implemented Advised Senior Management in firms such as KPMG, Deloitte, Arthur Anderson, Ernst & Young, Grant Thornton on the design and implementation of their time, billing and resource management systems. Responsibilities covered Project and Change Management in countries such as Luxembourg, Ireland, UK, Poland, Russia, U.S.A. & the Philippines. Up to 3000 users per implementation.
- London Office
Education
Bachelor of Business - Business Management and Accountancy
Charles Sturt University
01.1997
TOGAF Certified Enterprise Architect - undefined
01.2011
Qualified Project Manager - Prince 2 Practitioner
01.2007
undefined
01.2002
Skills
- Relationship building
- Effective leader
- Program leadership
- Staff development
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Timeline
Program Director – Board Initiatives
Energy Company
05.2023 - Current
Data and Information Leader / Transformation Lead
EnergyAustralia
01.2015 - 01.2023
Program Manager
Coles
01.2014 - 11.2015
Director, Business Systems
Research Now London
01.2008 - 01.2013
Senior Management Consultant – Finance and Operations
PKF
01.2005 - 01.2008
International Technical Billing Project Manager
Star Computers Ltd
01.2001 - 01.2003
TOGAF Certified Enterprise Architect - undefined
Qualified Project Manager - Prince 2 Practitioner
undefined
Bachelor of Business - Business Management and Accountancy
Charles Sturt University
Similar Profiles
Olha HalukhaOlha Halukha
Customer Service Representative at Energy CompanyCustomer Service Representative at Energy Company
TIMOTHY HENSONTIMOTHY HENSON
Customer Service Center Manager at GAS EQUIPMENT COMPANY, A MAKEEN Energy CompanyCustomer Service Center Manager at GAS EQUIPMENT COMPANY, A MAKEEN Energy Company
Suood Al ShehhiSuood Al Shehhi
Senior Alarm Station Supervisor at Emirates Nuclear Energy CompanySenior Alarm Station Supervisor at Emirates Nuclear Energy Company
Matt ForsterMatt Forster
CEO at Modern Baking (Anzac Biscuits)CEO at Modern Baking (Anzac Biscuits)
SHARONE MIZRAHISHARONE MIZRAHI
RETAIL CUSTOMER SERVICE ASSOCIATE at VinniesRETAIL CUSTOMER SERVICE ASSOCIATE at Vinnies