Mark Newham

• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Transported passengers safely along prescribed routes according to tight schedules.
• Maintained [NSW] driver's license to enable legal operation of bus for field trips, and other purposes.
• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Acted calmly, productively and professionally under pressure for helpful emergency response.
• Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
• Complied with traffic regulations to operate vehicle in safe and courteous manner.
• Inspected bus for any mechanical issues before departure.
• Developed and maintained positive relationships with passengers.
• Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
• Verified cleanliness and tidiness of bus through regular cleaning.
• Operated large vehicles in difficult urban and rural conditions.
• Updated and maintained accurate trip logs and records.
• Reported delays, accidents or other traffic and transportation situations using mobile.
• Fostered safe bus environment by enforcing rules of conduct for passengers.
• Diffused potential passenger disputes with fairness and professionalism.
• Inventoried bus emergency and first aid supplies and equipment.
• Regulated heating, lighting and ventilating systems for passenger comfort.

• Followed company policies and procedures and maintained compliance with standards.
• Operated with safety and skill to avoid accidents and delays.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
• Maintained clean and neat shuttle for passenger comfort.
• Accepted and processed fares.
• Transported customers to and from Sydney Airport.
• Assisted passengers with luggage and other items, loading and unloading with care.
• Followed applicable traffic regulations and traffic laws.
• Responded with ease to sudden changes in routes and schedules.
• Developed deep knowledge of local routes and area destinations.
• Adhered to tight schedule and met departure and arrival deadlines.
• Communicated with passengers regarding estimated time of arrival.

• Followed company policies and procedures and maintained compliance with standards.
• Operated with safety and skill to avoid accidents and delays.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
• As per previous

• Upheld high standards of professionalism and discretion when working with high-value clients.
• Updated logs and tracking documents accurately and according to schedule requirements.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Stowed passenger items with care and concern to avoid damage or displeasure with handling.
• Generated consistent referrals and repeat business by providing friendly and fast service.
• Operated party vehicles, buses and town cars.
• Delivered passengers to destinations safely and on time, including school children.

*18 months training and working test events.

*Follow Olympic Protocols

*Training in Security for VIPs.

*Obtain Security clearance and driving examination.

*Maintain confidentiality at the highest level.