Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Mark Nordbye

Naring

Summary

For the past year, I have been employed by the Federation Council and Berrigan Shire as an Emergency Management officer, my role was to review their Emergency Management plans and produce a combined Emergency Management Plan together with producing a community information and disaster plan, prior to that I was employed by the Royal Flying Doctor Service as a Community Transport Coordinator, my role involved recruiting volunteers, promoting the service and building a client base. I commenced in Numurkah and later expanded to include Cobram. The service now has 750 registered clients, 23 volunteer drivers with a further 8 in training. The previous four years I was employed by Moira Shire Council as a Visitor Services Officer including a period as Team Leader, my role involves engaging with the public daily to assist them with their travel plans, I am also responsible for presenting the history of the Barmah Forest to groups ranging in number from 4 – 60. Due to my work background, I was also an Emergency Management Liaison Officer (EMLO) and Deputy Recovery Centre Manager with the shire. Before recommencing with the shire, I completed a 12-week role with Parks Victoria as a Seasonal Ranger working out of the Shepparton Depot; this role included presenting the Junior Ranger program and engaging with community groups. Before this I was employed as an Emergency Management Officer for East Division of DHHS. During this period, I have developed strong partnerships with the sector and have assisted in strengthening the capacity of the department to be able to respond more effectively in emergencies. I have worked with local government authorities assisting them to develop their emergency management plans. I have attended, assessed and distributed personal hardship payments to victims of natural disasters and emergency events. The role requires extremely advanced emergency management skills which have been obtained from twenty years with the CFA and thirty years with the Victoria Police. I have an in-depth knowledge of Emergency Management processes and procedures. One of my key skills is to develop and maintain relationships with a large list of key stakeholders including, local governments, emergency services, group training companies, education providers, community groups and many other non-government organisations and State Government departments. Prior to this role I was employed by the Moira Shire Council as a Community Development Officer, in this role I worked closely with the many and varied community groups throughout the shire to assist them to achieve positive outcomes. Having previously been an elected councillor at the Moira Shire, it gave me the unique perspective of understanding the processes and restraints placed on a small local government. During my time at the shire, I managed the Dairy Farmer Crisis following the slashing of milk prices, this included engaging Blaze Aid volunteers, establishing a one stop Dairy Support assistance and referral centre and networking with Health departments and other Support agencies. This was an extremely complex and challenging role which required extensive strategic planning, policy development and leadership. Before accepting the position at the Moira Shire I was employed by the Salvocare (Salvation Army) in the role of a Homelessness Support and Emergency Relief worker, this role involved case managing clients that were homeless or at risk of homelessness, these clients were assisted with housing applications, budgeting, crisis accommodation, medical referrals and food hampers. A large part of this role was establishing a large network of contacts within state government agencies, support agencies and health professionals. The emergency relief role entailed completing client assessments and distribution of assistance either by food/product or debit card. Maintaining adequate food supply required regular stocktaking and warehousing of perishable and non-perishable stock. Immediately after retiring from the Victoria Police, I commenced work with the Department of Justice in Shepparton as a Parole Officer, this role required the case management of Parolees to ensure that they were complicate with the conditions of their parole. Another part of this role was conducting court assessments to establish if offenders were suitable for court orders prior to sentencing. I later transferred to the Community Work team where my role was responsible for the placement of offenders who had been released on Community Based Orders from court. I was required to manage the liaison with individual worksites, placement of suitable offenders, ensuring compliance with the hours required and prosecution of those who failed to attend. I was case managing up to 176 offenders throughout the entire Hume Region. My main career spanned 32 years with the Victoria Police in both the urban and rural environment, during my career I performed the role of a general duties police officer, I have developed detailed briefs of evidence and presented them to Judges and Magistrates at all levels of Courts in Victoria and N.S.W. I also developed and ran the Police schools Involvement Program throughout the Moira shire, this involved lecturing on drug education, protective behaviours, road safety and breaking down the barriers. As a police officer I have dealt with people at their best and worst of times which has given me the skills to effectively communicate with irrational and distraught people to achieve a satisfactory outcome. I have developed my leadership and organisational skills from 28 years with the CFA. I have completed Fire-line Leadership, Crew Leader and have just stepped down from a Group Officer role; I am also qualified as a level 3 Logistics Officer. I have developed a high level of respect from various groups and organisations as I consistently perform and have always maintained my integrity.

Overview

49
49
years of professional experience
1
1
Certification

Work History

Emergency Management Officer

Federation Council & Berrigan Shire Council
Corowa, New South Wales
09.2024 - Current
  • To review current Emergency Management Plans and produce a Combined Emergency Management Plan. To create a program for community information and education about disaster preparedness

Community Transport Coordinator

Royal Flying Doctor Service
Numurkah, Victoria
10.2022 - 07.2024
  • To establish a community transport service in Numurkah and Cobram, to recruit and train volunteer drivers, to promote the service and work with stakeholders, to register clients and schedule clients and transports on a daily basis.

Visitor Service Officer

Moira Shire Council
Cobram, Victoria
06.2018 - 10.2022
  • To provide visitor information from the Visitor Service Centres and Mobile Visitor Service van. My main role was to present the history of the Barmah Forest to tour groups and visitors, these groups included schools, universities, service clubs and the community.

Seasonal Ranger

Parks Victoria
Shepparton, Victoria
02.2018 - 05.2018
  • Assist in the presentation of the Junior Ranger program;
  • Provide monitoring of legal usage of parks and Park infrastructure.
  • Assist with Fire prevention and containment works within the parks.

Emergency Management Officer East Division

Department Health & Human Services
Wangaratta, Victoria
12.2016 - 09.2017
  • Ensure preparedness to meet responsibilities under the Emergency Management Act (1986) as responder, coordinator and resource provider, through ongoing development of appropriate plans, processes and operating procedures.
  • Develop strategic partnerships with various organizations to ensure an effective and efficient response to communities in distress.
  • Lead and manage the establishment of workforce surge capacity, capability and inter-operability;
  • Identify and manage emerging issues and areas of risk for the Department’s and the community;
  • Provide effective leadership to other employees

Community Development Officer

Moira Shire Council
Cobram, Victoria
02.2016 - 12.2016
  • (Maternity Position) Working with local community groups to implement their community action plans and coordinating the Shire response to the Dairy Crisis. Including the development and operation of a one stop Dairy Assistance Centre.

Homelessness Support & Emergency Relief

Salvation Army Salvocare
Shepparton, Victoria
08.2010 - 01.2016
  • Senior case manager responsible for leadership and supervision of other staff.
  • Case management of clients who are homeless or at risk of homelessness.
  • Networking with other housing support agencies and Centrelink.
  • Assessing and providing emergency relief and support to clients including advocacy services.

Community Work Coordinator

Department of Justice
Shepparton, Victoria
06.2009 - 08.2010
  • Manage all offenders placed on community based orders throughout the Hume Region.
  • Locating suitable worksites for offenders on orders to perform their appointed hours.
  • Prosecute those offenders who breached their court orders.

Parole Officer

Department of Justice
Shepparton, Victoria
10.2008 - 06.2009
  • Case management of parolees to ensure they are attending required courses, appointments and performing community work hours.

Police Officer

Victorian Police Force
Katamatite, Victoria
01.1977 - 01.2008
  • Officer in Charge Katamatite Police Station 1993 – 2008.
  • General police duties at Ferntree Gully, Russell Street, Kew, Nunawading, Healesville, Maryborough and Cobram
  • Completed detailed briefs of evidence and presented them to Magistrates and Judges in all levels of the Courts in Victoria and N.S.W.
  • I implemented and conducted the Police Schools Involvement program within the Moira Shire, lecturing to schools and community groups on subjects ranging from Road Safety to Drug Education.

Elected Councillor

Moira Shire Council
Cobram, Victoria
01.2001 - 01.2003
  • Represent the rate payers of the Shire, Budget approvals and Council representative on the Murray Darling Basin Authority.

Education

Moira Shire Community Leadership Program -

Moira Shire Community Leadership
01.2024

Occupational Health & Safety training - undefined

Occupational Health & Safety
01.2020

Introduction to Emergency Management - undefined

State Emergency Services
01.2017

Level 3 Logistics Management - undefined

CFA Emergency Management
01.2011

Australasian Inter Service Incident Management training - undefined

CFA Emergency Management
01.2010

Community work training Program - undefined

Department of Justice
01.2010

Fire-line Leadership Course - undefined

CFA Emergency Management
01.2009

Crew Leader Training Course - undefined

CFA Emergency Management
01.2009

Police Schools Involvement Program - undefined

Victorian Police Force
01.2004

Police Prosecutors Course - undefined

Victorian Police Force
01.1995

Introduction to Disaster Management - undefined

State Emergency Services
01.1992

Sub Officers Training Course - undefined

Victorian Police Force
01.1989

Graduate - Law, Social Sciences, Emergency Procedures

Victorian Police Academy
01.1978

Skills

  • Excellent organizational skills and proven capacity to coordinate tasks, determine priorities, monitor workflows and effectively operate in pressured environment
  • Highly developed interpersonal skills with capacity to establish and maintain relationships with wide range of stakeholders and service providers
  • Advanced communication (both verbal and written) skills with ability to assimilate information from different sources and confidently convey ideas and information in clear and articulate manner
  • Ability to process complex concepts comfortably using analytical and conceptual skills to reason through problems
  • Demonstrated experience in dealing with distraught and irrational people
  • Extensive Community Development and Emergency Management knowledge
  • Highly self-motivated, challenge driven, results orientated
  • Highly skilled Risk Manager
  • A recognized Leader amongst peers

Certification

  • Victorian Drivers Licence
  • Working with Children’s Card
  • First Aid, CPR & Mental Health First Aid

Timeline

Emergency Management Officer

Federation Council & Berrigan Shire Council
09.2024 - Current

Community Transport Coordinator

Royal Flying Doctor Service
10.2022 - 07.2024

Visitor Service Officer

Moira Shire Council
06.2018 - 10.2022

Seasonal Ranger

Parks Victoria
02.2018 - 05.2018

Emergency Management Officer East Division

Department Health & Human Services
12.2016 - 09.2017

Community Development Officer

Moira Shire Council
02.2016 - 12.2016

Homelessness Support & Emergency Relief

Salvation Army Salvocare
08.2010 - 01.2016

Community Work Coordinator

Department of Justice
06.2009 - 08.2010

Parole Officer

Department of Justice
10.2008 - 06.2009

Elected Councillor

Moira Shire Council
01.2001 - 01.2003

Police Officer

Victorian Police Force
01.1977 - 01.2008

Occupational Health & Safety training - undefined

Occupational Health & Safety

Introduction to Emergency Management - undefined

State Emergency Services

Level 3 Logistics Management - undefined

CFA Emergency Management

Australasian Inter Service Incident Management training - undefined

CFA Emergency Management

Community work training Program - undefined

Department of Justice

Fire-line Leadership Course - undefined

CFA Emergency Management

Crew Leader Training Course - undefined

CFA Emergency Management

Police Schools Involvement Program - undefined

Victorian Police Force

Police Prosecutors Course - undefined

Victorian Police Force

Introduction to Disaster Management - undefined

State Emergency Services

Sub Officers Training Course - undefined

Victorian Police Force

Graduate - Law, Social Sciences, Emergency Procedures

Victorian Police Academy

Moira Shire Community Leadership Program -

Moira Shire Community Leadership

Awards

Australia Day Citizen of the Year (Cobram) 2001. In recognition of outstanding work within the community:, 

Centenary Medal 2003. In recognition of dedication and commitment to the community:, 

Good Conduct Medal 30 years’ service 2008 In recognition of Excellence in Service to Victoria Police:, 

National Police Service Medal, 30 years’ service 2008 In recognition of Excellence in Service to Victoria police:, 

National Service Medal, 30 years’ service 2008 In recognition of Excellence in Service to Victoria police:, 

CFA Country Fire Authority Service Medal. 25 years’ service 2021 In recognition of sustained service to the CFA

Mark Nordbye