Mark Norman
Ipswich,QLD
Summary
Accomplished Grounds Maintenance Worker with a proven track record at the Lodge, enhancing property aesthetics and guest satisfaction through expert landscape design and maintenance. Skilled in equipment maintenance and safety awareness, I significantly improved operational efficiency and reduced safety hazards. Demonstrates strong teamwork and property upkeep skills, ensuring pristine and welcoming outdoor environments.
Overview
12
12
years of professional experience
Work History
Grounds Maintenance Worker
Lodge
01.2022 - 03.2024
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced landscape appearance by trimming trees, bushes, and hedges.
- Assisted in seasonal preparation tasks, such as snow removal or planting new foliage.
- Maintained grounds tools and equipment free from mechanical or safety defects and in top operating condition.
- Maintained the health of lawns by applying fertilizers and pesticides as needed.
- Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
- Preserved facility cleanliness with routine trash removal and litter control efforts.
- Managed inventory levels effectively to ensure adequate supplies were available for ongoing maintenance tasks without interruptions or delays due to shortages.
- Reduced safety hazards through effective debris removal and sidewalk repair.
- Collaborated with other staff members to maintain safe, attractive outdoor spaces for public enjoyment.
- Spearheaded dedicated focus on facility cleanliness via grounds inspections.
- Helped maintain sports fields, ensuring they were properly marked, groomed, and ready for game day events.
- Evaluated grounds conditions regularly to identify potential issues requiring attention or improvement efforts.
Farm Supervisor
State Farm
02.2012 - 01.2015
- Increased farm efficiency by overseeing maintenance and repair of equipment, ensuring minimal downtime.
- Marketed farm products.
- Conducted timely harvests to ensure optimal product freshness while minimizing waste due to spoilage or overripe conditions.
- Worked on cultivation plans for crop production operations.
- Purchased supplies such as seed, pesticides, and fertilizer.
- Managed livestock health by administering vaccinations, maintaining a clean environment, and monitoring for signs of illness.
- Performed risk assessments to identify potential hazards or operational inefficiencies and implement corrective measures.
- Planned schedule for crop rotation, plantings, and harvest.
- Organized seasonal workers during peak periods; managed recruitment processes including interviews, selection and orientation.
Commercial Cleaner
Grantham Meat Works
03.2012 - 03.2013
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
Skills
- Property Maintenance
- Structural repair
- Maintenance Scheduling
- Plant identification
- Basic Carpentry
- Irrigation system setup
- Landscape design
- Lawn maintenance
- Safety awareness
- Hand tool expertise
- Debris Removal
- Groundskeeping Techniques
- Lawn and Grounds Maintenance
- Tree and shrub care
- Equipment Maintenance
- Lawn Mowing
- Pruning Techniques
- Soil preparation
Timeline
Grounds Maintenance Worker
Lodge
01.2022 - 03.2024
Commercial Cleaner
Grantham Meat Works
03.2012 - 03.2013
Farm Supervisor
State Farm
02.2012 - 01.2015
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